When I try to start my EPSON Perfection 2580, I get the comment: Cannot properly communicate with the scanner. I've checked all cables, tried different USB cables, uninstalled, re-installed software, updated drivers etc.
One thing that's happened is that in the middle of the installation, I get a comment: Can't find Appinst.ini
SOURCE: epson perfection 2580 scanner will not start
The first thing to try: a new USB cable and a different port. (If you are using a hub, try directly connecting to the computer). What does the device manager say about the scanner? (In Windows, access from the Control Panel > Hardware. Exact directions depend on the OS version.)
Check the transport lock on the bottom of the scanner - do not put the scanner on its side when you check the lock.
Make sure the scanner was on and had already warmed up (stopped blinking) before you tried to start the scanner software (either by the buttons or from the scanner). You may want to reboot the computer (in case the computer thinks one program has locked access to the scanner).
I hope this helps.
Cindy Wells
(scanners require two-way communication with the computer and a bad cable will stop the scan even when the computer sees the scanner and the software installed without a problem.)
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I have the same problem
Bought new epson Stylus NX100 Series All in one printer.
I connected it to scan the documents. Then i get the following error message
"Cannot properly communicate with the scanner. Make sure
the scanner is on, properly connected, and properly set up to scan. If using
a SCSI connection, restart your computer."
I rebooted my m/c & made the connections correctly But still gets the same error message.
I have the same problem running vista and a Epson gt 2500
Same problem with my epson perfection 2580 on my new computer which has vista
I have the same problem ...help!!!
me too!!!!!!!!! (epson workforce 435)
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