PHILIPS GOGEAR 8GB STUCK on the screen showing that Go gear & if I press the reset buttan it wont works what should i do?

Ask Philips at: http://www.support.philips.com/support/contact/contact_page.jsp?userCountry=ca&userLanguage=en

how to fix a philips 8gb

Hello,

When your GoGear is stuck on the Philips logo, a repair can be made using the Philips Device Manager.

When not having installed this "toolbox" on your computer yet, go to the support site for this player:
http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=SA3245/37&slg=en&scy=US
Download the Device/Firmware manager and run the toolbox.

When needing more help, just add a comment in this thread.

I had this same problem. I had put GoGear Opus software on my SA52xx player. When I uninstalled the Opus software and resinstalled the SA52x, the problem went away.

HTH

- Tim.

Connect the player to power and pc. Reset the player by holding the off-switch and the volume-+ (plus) switch., and as soon as the player shuts off, press and hold the volume- - (minus) switch. The philips device manager should come up now and recommend a repair, let it do so.

Turn the lock switch ot the unlock posiiton, and then hold in the reset button - should get you back to normal.

-Tha Mp3 Doctor

this is james again my email is [email protected] mine is 8gb the name is philips it is going to a white screen it will not let me acsses the music it turns on to a white screen thanks......James Boggs

Press play again - you have to press it twice.

when this unit gets stuck on screen usually caused by not safely removing hardware from computer. in that mode you press power and vol + button at same time for a couple seconds and will reset. sofware available through philips website: http://www.p4c.philips.com/cgi-bin/dcbint/cpindex.pl?ctn=HDD060/17&slg=AEN&searchtxt=HDD0

i need the software