Tv stuck on zoom - Televison & Video

Hi


Thanks for using FixYa. Please check your cable box settings first. Sometimes the remotes have a picture size button on them, and the in-laws could have pressed that by accident. Check the TV settings, press Menu Button & then go to WINDOW/IMAGE SIZE. Now select normal size.

Also check the settings of the converter box (if you are using it). The boxes also have a peculiar problem: Unless users manually change settings from show to show, the picture from many stations either won’t fill the screen, or it will be so big that part of the picture is cut off by the edges of the screen. The solution is to press the “zoom” button on the remote that comes with the converter box. That will expand the picture so it fills the screen. If still the issue persists, then you’ll need to go to the service menu. To go to the service menu please start with the TV off and press mute > 1 > 8 > 2 > power the remote on. Now the TV will come on with the menu displayed and from there you can change the settings as required.


Please do rate the solution and revert for further assistance.


Thanks

Rylee