Tone arm keeps returning to rest on Crosley CR249

Since it is new, you should probably return for refund or exchange.
My guess would be it is the micro switch controlled by the arm.
Make sure the power is turned on and the unit's function selection is set on PHONO and then gently move the tone arm to the right until you hear a "click". Remove any cassettes that might be in the cassette player. Lift the tone arm and carry it over to the beginning of the record.

TroubleShooting

HAVE YOU CHECK FOR ANY SPRING ATTACHED, THAT COULD BE LOOSE.??

The adjustment for auto return position is normally at the tone arm base on the left side under a rubber grommet. Use a flat blade screw driver to move adjustment screw, then test. Keep fine tuning until arm lifts at desired position. Cheers John. Stylus City NZ

Type Crosley Model # of your device user manual " into search engine and it will show sites to get manual. In it there might be a way to help you

Did it used to start when you lifted the tonearm?

Many turntables start when the arm is moved over the record.

Move the tone arm off the rest on to the record and it will start to spin. There is a switch that turns the player off when the tone arm is on the rest.

The Levitator is a tone arm "auto lifter" for turn tables and record players that do not have an "auto-return" feature, or has one that is broken. If your needle rides in the "wax trail-off" area of a record it can damage the needle, along with making a horrible noise. It is not enjoyable to have to babysit your records and manually take your tone arm off the record the moment it is done. The Levitator does it for you so you can relax and go about your business. When the record is done the tone arm trips the lever triggering the lifter to raise your tone arm/needle off the record. It is designed with adjustable height to fit any turntable. These are available for sale through Ebay,or please see video to order your own. http://www.youtube.com/watch?v=PS6g9rQRF9M&feature=mfu_in_order&list=UL

I have also had this problem with the same model turntable. I opened mine up and the problem seems to have been that the grease on the arm lift and cueing lever was gumming up the linkage between the two. (I suspect that my turntable hadn't been used in some time.) I managed to free up the parts by manually working the the arm lift (pressing it down) several times. I'm not sure that I needed to open up the chasis for this fix but it did help me to see what was going on. Good luck with yours.

Tim Orange

Hello, A. Do not try to close the case when there is a record inside!! The fact that the turntable cannot do this is not a design flaw--you'll be hard pressed to find a portable turntable that can close with a record inside because if you were to pick up the player with one inside, it could easily slip off of the spindle and scratch against the sides of the player.
B. Are you using the cueing lever to lift the tone arm before you place it on the record? Read the instructions to see where the cuing lever is (it's a little switch on the right side of the tone arm). When you lift it, the tone arm will lift up and allow you to position it wherever you want on a record, then you depress the lever to make the tone arm touch the record and being playing.
I hope that helps!

There should be a set screw that you can tighten in order to adjust the height return. If you do not have anything like this, perhaps your record is raised too much. How thick is your rubber mat? Do you have any other mats sitting on top of this?

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