I am getting a disk 1/0 error and am not confident at all with computers. How can I fix this so my son can use the computer? My PC is about 6 years old and I only ever used it 9-10 times
Hello,
A..Access the BIOS setup by pressing the key designated for your BIOS at Startup? It can be Del/F1/F2 or whatever and will be shown on Boot Screen before Windows is loaded.
B. Do you have a Win98 Boot Diskette proven to work well in a PC?
If so:
1.With the Win98 Boot Diskette in the Floppy Drive, Restart the PC.
2. Press the BIOS key [Eg:Del] enter BIOS setup
Check for correct YYYY/MM/DD and Time for your Time Zone and proceed to take a good look at the entries of your IDE devices and Floppy Drive with special attention to your Hard Drive(s) in IDE section. If they are all properly identified and normal, you can EXIT the BIOS. [ It does not mattere "Save changes" or "don't save changes" as you have not made any changes.]
3. Wait for Boot Disk to be accessed and Windows Startup Menu to appear with the Options:
1.Start Computer with CD-ROM support.
2.Start Computer without CD-ROM support
3. Help File
4. Select the option,1.Start Computer with CD-ROM support. and ENTER
5. Watch the screen for CD-ROM driver installed successfully" and "Diagnostic Tools " installed and CD-ROM drive letter designation and finally appearance of A:\Prompt
6. At, A:\ Prompt type FDISK and press ENTER.
7. Accespt Y at the bottom of "Large Disk Support" message.
8. At FDISK menu select #4. Display...."
9. Check if the HDD is shown as C: A FAT32 and size.
I am suspecting a problem somewhere here; so if you don't have an Active C: drive press ESC >ESC and remove boot Disk CTRL +ALT+ DELETE to reboot and post back
If you have an Active C: drive, press ESC >ESC to A:\Prompt and type in C: and then at C:\> prompt, type DIR and [ENTER] look for Windows Directories. Here is another Problem area. If you cannot Find any Dir or get an Error, make sure your typing and spacing are OK [ No space after Drive letter for the Command] and if so, ALT+CTRL+DEL or Power Off.
If the problem is same do next .
Alternative Start Mode
1. Re-boot PC, as it starts tap F8 several times until the windows boot window appears.
2. Scroll to "Start with last known good configuration.)
3. Press "Enter"
Or
1. Re-boot PC, as it starts tap F8 several times until the windows boot window appears.
2. Scroll to "Safe Mode" (With networking, if you want to access the internet)
3. Press "Enter"
System Restore
1. Go "Start"
2. "All programs"
3. "Accessories"
4. "System tools"
5. "System Restore"
6. ensure "Restore to an earlier time" is checked and click "Next"
7. Select an earlier date when your PC worked well. (Must be a highlighted date)
8. Click "Next"
9. Allow system restore and reboot
NTLDR is Missing.
Related errors:
Below are the full error messages that may be seen when the computer is booting.
NTLDR is Missing
Press any key to restart
Boot: Couldn't find NTLDR
Please insert another disk
NTLDR is missing
Press Ctrl Alt Del to Restart
Cause:
Computer is booting from a non-bootable source.
Computer hard disk drive is not properly setup in BIOS.
Corrupt NTLDR and/or NTDETECT.COM file.
Misconfiguration with the boot.ini file.
Attempting to upgrade from a Windows 95, 98, or ME computer that is using FAT32.
New hard disk drive being added.
Corrupt boot sector / master boot record.
Seriously corrupted version of Windows 2000 or Windows XP.
Loose or Faulty IDE/EIDE hard disk drive cable.
Solutions:
Computer is booting from a non-bootable source
CD-ROM is
the first boot device, and not the hard disk drive.
Second, when the computer is booting you should receive the below prompt.
Press any key to boot from the CD
Important: When you see this message press any key such as the Enter key
immediately, otherwise it will try booting from the hard drive and
likely get the NTLDR error again.
Computer hard disk drive is not properly setup in BIOS
Verify that your computer hard disk drive is properly setup in the BIOS /
CMOS setup. Improper settings can cause this error. Additional
information on how to enter the BIOS / CMOS setup can be found in
document CH000192.
Corrupt NTLDR and/or NTDETECT.COM file
Windows 2000 users
Windows XP users
Windows 2000 users
If your computer is using Microsoft Windows 2000 and you are
encountering the NTLDR error. Create the below boot.ini file on the
floppy diskette drive.
[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINNT
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINNT="Microsoft Windows 2000 Professional" /fastdetect
Copy the NTLDR and NTDETECT.COM files from another computer using the
same operating system. Both of these files are located in the root
directory of the primary hard disk drive. For example, C:\NTLDR and
C:\NTDETECT.COM should be the locations of these files on many
computers.
Please keep in mind that these files are hidden system files, if you
need additional help with viewing hidden files in Windows please see
document CH000516.
Once these files have been copied to a floppy diskette reboot the
computer and copy the NTLDR and NTDETECT.COM files to the root directory
of the primary hard disk drive. Below is an example of what commonly
should be performed from the A:\> drive.
copy ntldr c:
copy ntdetect.com c:
After the above two files have been copied, remove the floppy diskette and reboot the computer.
Windows XP users
Insert the Windows XP bootable CD into the computer.
When prompted to press any key to boot from the CD, press any key.
Once in the Windows XP setup menu press the "R" key to repair Windows.
Log into your Windows installation by pressing the "1" key and pressing enter.
You will then be prompted for your administrator password, enter that password.
Copy the below two files to the root directory of the primary hard disk.
In the below example we are copying these files from the CD-ROM drive
letter, which in this case is "e." This letter may be different on your
computer.
copy e:\i386\ntldr c:\
copy e:\i386\ntdetect.com c:\
Once both of these files have been successfully copied, remove the CD from the computer and reboot.
Misconfiguration with the boot.ini file
Edit the boot.ini on the root directory of the hard disk drive and
verify that it is pointing to the correct location of your Windows
operating system and that the partitions are properly defined.
Additional information about the boot.ini can be found on document
CH000492.
Attempting to upgrade from a Windows 95, 98, or ME computer that is using FAT32
If you are getting this error message while you are attempting to
upgrade to Windows 2000 or Windows XP from Windows 95, Windows 98, or
Windows ME running FAT32 please try the below recommendations.
Boot the computer with a Windows 95, Windows 98 or Windows ME bootable diskette.
At the A:\> prompt type:
sys c:
After pressing enter you should receive the "System Transferred"
message. Once this has been completed remove the floppy diskette and
reboot the computer.
New hard disk drive being added
If you are attempting to add a new hard disk drive to the computer make
sure that drive is a blank drive. Adding a new hard disk drive to a
computer that already has Windows installed on it may cause the NTLDR
error to occur.
If you are unsure if the new drive is blank or not try booting from a bootable diskette and format the new hard disk drive.
Corrupt boot sector / master boot record
It's possible your computer's hard disk drive may have a corrupt boot
sector and/or master boot record. These can be repaired through the
Microsoft Windows Recovery console by running the fixboot and fixmbr
commands.
Additional information and help in getting into the Microsoft Windows Recovery console can be found on document CH000627.
Seriously corrupted version of Windows 2000 or Windows XP
If you have tried each of the above recommendations that apply to your
situation and you continue to experience this issue it is possible you
may have a seriously corrupted version of Microsoft Windows. Therefore
we would recommend you reinstall Microsoft Windows 2000 and Windows XP.
If you are encountering this issue during your setup you may wish to
completely erase your computer hard disk drive and all of its existing
data and then install Microsoft Windows 2000 / Windows XP. Additional
information about erasing the computer and starting over can be found on
document CH000186.
Loose or Faulty IDE/EIDE hard disk drive cable
This issue has been known to be caused by a loose or fault IDE/EIDE
cable. If the above recommendation does not resolve your issue and your
computer hard disk drive is using an IDE or EIDE interface. Verify the
computer hard disk drive cable is firmly connected by disconnected and
reconnecting the cable.
If the issue continues it is also a possibility that the computer has a
faulty cable, try replacing the hard disk drive cable with another cable
and/or a new cable.
Hope this helps ,
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