Im working on a electric furnace & when i put the thermostat on auto & heat it cuts off. i thinking i have a wire in the wrong place. any suggestions?

To avoid all sorts of wiring problems use only one two stage heat thermostat and wire outdoor boiler to first stage of heat or disconnect white wire from original thermostat and run 2 wire thermostat cable (white and blue , Heat and common to control outside water furnace control ) from original furnace to outdoor 24 v furnace relay .

If the thermostat is wired correctly, and matched to the type of heat you have ie electric, heat pump, boiler, forced air, gas or oil, the heat should run in either Fan ON or AUTO. Maybe you can explain your system a little more in depth...furnace type, M#, & thermostat brand w/ M#.

You have 5 wires hooked up? What color is on the Y terminal? It is set on auto, heat and a temp low enough for the furnace to reach?

My guess is that you have gas heat. If this is the case, sounds to me like your main control board or depending on age of furnace, fan controller is not working. With gas furnaces, it utilizes 2 fan speeds. High for cooling, & Low for heating. Your thermostat only controls the High speed - switches when you turn your fan on & when there is a call for cooling. The only other thing I can think of is it is possible that the Low speed windings on the blower motor are open causing it to not turn on. Most motors have 3 to 4 speeds & only 2 are used. Switch the heat motor wires in the furnace (on the control board) with one that is on a spare terminal.

Hi, first of all you need to get a hand full of 5 amp auto type fuses and install one on the hot leg of the 24 volt secondary side of the transformer. Just use 2 female crimp on connectors and put the fuse in the middle of the hot wire. Saves $$$$ on replacing transformers when you have a dead short on the low or high voltage side of any transformer, just a trick of the trade, food for thought. Fuses are much cheaper. On your electric unit, you may not need the common on this to operate the digital stat if it has batteries. This may be your dead short. On the Janitrol condenser, the red is your 24v as you no. They are using blue in place of yellow for cooling. Red is hot, W is heat, G for fan, and blue is cooling on this Janitrol. Keep in mind you are connecting to a heat-pump also, so make sure the wiring is correct. Are you installing this for secondary Heat?? More then likely, the blue common you have added is the dead short as the janitrol uses the blue for a cooling relay in place of yellow. Anyway, use the 5 amp fuse, trick of the trade to save on the transformers. Please keep me posted, as I know know you have this under control.
Shastalaker7
A/C, Heating, & Refrigeration Contractor. Good Luck!

?? Connect Wires 5.

Labels don't match?

If a wire does not match any terminal on the thermostat,

see next page.

Quick Installation Guide

6

Alternate Wiring

If a labeled wire does not match any terminal

designation, see diagram below.

Do not use C, C1 or X wire. Do not use B wire if you already

have O wire. Wrap bare end of wire with electrical tape.

This thermostat cannot be used if your old thermostat had

any two of the following wires: R, RC, RH, 4 and V.

Place a jumper (piece of wire) between Y and W if you have

a heat pump without auxiliary/back-up heat.

?? Connect Wires (cont'd)

Programmable Thermostat RTH2300

7

Set jumper JP1, on the back of the thermostat, if you

have connected a wire to the G terminal.

Incorrect jumper setting: An incorrect setting is

noticeable in a gas or oil heating system. When heating

starts, you will initially feel cold air coming out of the vents

as the fan is running before the furnace has enough time

to heat up the air.

?? Set Heating Fan Control 6.

HG Leave the jumper in this factory-set

position if you have a gas or oil furnace.

HE Place the jumper to this position if you

have an electric furnace.

JP1

Quick Installation Guide

8

Set jumper JP2, on the back of the thermostat, if you

have a heat pump.

Incorrect jumper setting: The heat pump operation

will be reversed, i.e., it will cool in Heat mode and will

heat in Cool mode.

?? Set Heat Pump Reversing Valve 7.

O Leave the jumper in this factory-set

position if you have connected O wire to

the O/B terminal.

B Place the jumper to this position if you

have connected B wire to the O/B terminal.

JP2

Programmable Thermostat RTH2300

9

1) Install 2 AAA

batteries on the

back of the

thermostat.

2) Align the two

brackets on the

top of the

thermostat with

the corresponding

slots on the top of

the wallplate.

3) Push the

thermostat

against the

wallplate.

4) Tighten the screw

at the bottom of

the thermostat.

5) Turn power back

on at the heating/

cooling system.

Remove the red and white wires from the R and W terminals on the thermostat. Cross them together and wait to see if your heat starts. If it does, trash the thermostat. If it does not, you have a furnace or wiring issue.

the two wires are hooked to the baseplate at the R terminal and the W terminal. there may be a switch somewhere on thermostat for electric or gas heat. make sure its in gas mode. make sure batteries are fresh and put in correctly in regards to polarity. make sure furnace is on when doing any settings with the thermostat. make sure themostat is set to "heat". make sure themostat is calling for heat (turn way up to be sure its doing that) . check the troubleshooting guide that came with the new thermostat.

OK so its an all electric furnace no gas? I cant think of anything clicking on an electric furnace except the sequencers or the safety switches.

If this is whats your hearing then the fan should definitely be running.

Feel carefully around the fan motor (I assume this is in a mobile home). See if you detect any heat coming around the blower area close to the fan motor. If so the fan motor may be at fault or one sequencer may be out (the main one of course...) the thing is can you get the fan to come on by turning the auto switch on the thermostat (or if older model the Auto On switch on the furnace) to ON? If so you can "limp by and have heat til someone either checks it or you can go on deeper into it. but to go deeper you'll have to let me know you know where the elements are and that you have a volt meter. and feel comfortable using it especially on HOT wires.

with the fan in the auto position, the fan only comes on during a demand for heat.  does it not come on during a demand for heat?