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Anonymous Posted on Nov 05, 2011

It unbalance when it is washing - Roper RAS8445KQ Top Load Washer

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Mike Cairns

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  • Roper Master 3,054 Answers
  • Posted on Nov 06, 2011
Mike Cairns
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Hello, ahayman

I am trying to help you out here. Maybe this will help some? I am know on Fixya as the cleanup expert pro. Which means I spend my own personal time to seek out customers that maybe have not had there problem yet solved by the other fantastic great experts. I do this on my own for free. Think of me as a Specialized Trouble Shooter.

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to see if I can help you. Even though this Informational site may not have your exact model or brand, But this site will help you a lot. Here is the site link about everything you want to know about washing machines and possibly yours, from repair to trouble shooting it.

http://home.howstuffworks.com/how-to-repair-a-washing-machine.htm


Please if this helped you at all, if you can find the time and in your heart to rate my help and some kind words written would be appreciated for my free help, I would appreciate it. Like I said I just try to help, If anything this is good information for future problems. If you felt that my free help was a waist of time for you, I'm sorry. I do not get paid to help people on the site, I do it cause I like to help and maybe make a smile on someones face.

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Thanks Mike

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Maytag mat12csegw unbalance problem

Hi,

Please reload the washer with dry clothes and attempt to wash them as normal. If the weight is distributed evenly, then the unbalanced-signal should go away once the wash starts.

Thank you.
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What does"ue " mean?

UNBALANCE ERROR - Display shows UE.Laundry load is unbalanced, manually loosen any tangled laundry.
If only one item of clothing needs washing, such as a bathrobe or jeans, the final spin result might be unsatisfactory and an UE error message will be shown in the display. Unbalance error is cleared by POWER switch OFF and back ON.
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What does "ue'"mean?

UNBALANCE ERROR - Display shows UE.Laundry load is unbalanced, manually loosen any tangled laundry.
If only one item of clothing needs washing, such as a bathrobe or jeans, the final spin result might be unsatisfactory and an UE error message will be shown in the display. Unbalance error is cleared by POWER switch OFF and back ON.
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What's the purpose of the tub displacement sensor

To detect excessive wash tub movement and shut down the wash cycle. Here is a copy of my post from a real DIY forum;

Google this Neptune TL Washer FAV6800AWW 5 post down.


Here ya go.....in this post I discuss the issue related to unbalance error codes DC and UC;

Your FAV6800A or FAV9800A is going off balance with DC or UC unbalance error codes during spin cycle and you see/hear the wash tub banging around at the start of Spin Cycle of the wash cycle or a Spin Only cycle. If this is the condition the TDS (Tub Displacement Sensor) is working as designed and signaling the Control Board properly of an unbalance wash load condition.

The Control Board receives a varying D.C . Voltage from the TDS sensor and if the out of range D.C. Voltage limit continues the Control Board will halt the Spin Cycle and try to redistribute the wash load. If you are interested I will show you how to monitor the TDS input to the Control Board with a DVM.


The Control Board then starts the Spin Cycle again. If the wash tub/basket out of balance condition continues the Control Board will attempt another redistribute of the wash load. After several attempts (4 to 5 I believe) the Control Board will shut down the Spin Cycle and send a error code DC or UC to the LED display of the FAV6800A, my machine type. And I believe a text statement to the LCD screen of the FAV9800A machine i.e. something like "Unbalance Condition" I'm not sure what the text message is.


If you need help open a post in that repair forum and I will try help you through your issue.
The forum is free and my time is free I just don

1helpful
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Code LL flashing. Will not complete a cycle.

The LL error code is not documented very well.

Can you tell me what point of the Wash Cycle the Cycle Status LED is in when you error out with the LL error code?

I believe it will be in the Spin Cycle of the wash cycle.

You could try a Quick Spin test and see if the wash basket will spin up to 850 RPM with no laundry in the Wash Basket. See Page 14 of the Service Manual and see if the Wash Basket will spin up to 850 RPM.

You could also check the TDS for proper range of motion using the SM or this typed out process.
Tub Displacement Sensor Diagnostics check.
It is possible the Tub Displacement Sensor may have failed try this check which is in the Troubleshooting guide stored in your washer console or refer to the SM.

a. Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

b. Press the Super Wash key display reads “in”…something like that.

c. Press Delicates the Display will show “UC” (Unbalance Closed).

d. Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).

e. Press Hand Wash.

f. Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).

If you fail this test it would be time to remove the machine front cover check if the TDS sensor has fallen of its mounting position between the Tub and the washer frame.
1helpful
1answer

I have a top loader and i have been getting an LL error

I would next check the TDS. Are you taking the error in Spin Cycle of the wash cycle?

Let’s do this quick check and see what you get for test results.

Tub Displacement Sensor Diagnostics check. This test is done with the washer lid raised see page 19 of the SM for the details.

a. Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

b. Press the Super Wash key display reads “in”…something like that.

c. Press Delicates the Display will show “UC” (Unbalance Closed).

d. Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).

e. Press Hand Wash.

f. Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).

What are your results?
Rich
4helpful
1answer

My Maytag Neptune TL FAV6800AW Washing Machine is receiving the dC error code on every load. It sits at 12 minutes remaining and attempts to spin several times before throwing the codes.

Hello zacas6,

dC/uC unbalance errors are caused almost all the time by a Clutch malfunction. Take a look this post and see if you want to DIY the repair. I will help you through the process.

I would also check the Tub Displacement Sensor. This a thru the lid check and you get a feel of how to enter Service Mode.

Tub Displacement Sensor Diagnostics check.
It is possible the Tub Displacement Sensor may have failed try this check which is in the Troubleshooting guide stored in your washer console or refer to the SM.


a. Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”


b. Press the Super Wash key display reads “in”…something like that.


c. Press Delicates the Display will show “UC” (Unbalance Closed).


d. Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).


e. Press Hand Wash.


f. Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).


I have some additional info if you decide to remove the Clutch in the machine if you are going to DIY.


Rich
1helpful
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Not happy with Maytag Neptune TL Washer

I assume you are taking dc/UC errors to the console. This is a classic problem with the FAV6800AW/FAV9800AW after the 3yr to 5 yr mark. I own the machine and decided to learn what was involved to repair the machine. Take a look at this post and see if will give you some insight to a DIY fix to resolve the unbalance errors. No fix for the tumbler action of twisting up the clothes. After a re-lube of the one-way roller clutch bearing I could wash a single pair of socks or over load the wash basket with bath towels and extra water in the tub with no unbalance errors (dc/UC).

Shout back if you have any questions.

Here is a quick test for the TSD sensor but I believe you have a clutch issue. The TDS test is in the SM I’ve typed it out if you want to give a quick check. I’m sure you will pass and find the one-way roller clutch berings are dry/rusted and causing the dc/UC unbalance condition.



3.0 Tub Displacement Sensor Diagnostics check.


It is possible the Tub Displacement Sensor may have failed try this check which is in the Troubleshooting guide stored in your washer console or refer to the SM.

3a. Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”

3b. Press the Super Wash key display reads “in”…something like that.

3c. Press Delicates the Display will show “UC” (Unbalance Closed).

3d. Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).

3e. Press Hand Wash.

3f. Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). If you get these results your Tub Displacement sensor should be OK and I believe it’s not the component failure producing dc/UC errors in spin cycle. I would remove the clutch for inspection and re-lube or replace if necessary. There is a more technical troubleshooting method to check Tub Displacement Sensor in the Troubleshooting guide and Service manual.
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