My Philips GoGear MP3 won't turn on. Is there any way it can get fixed? I've tried resetting it but nothing happens.

Check the specification of your MP3 player to determine thetype of video file format it uses. Most common video files that MP3 players use are, AVI andWMV, there may be others such as FLV, MOV and DivX. If your player cannot play a video then it is an incompatiblevideo file format, then you need to convert that video file to a format thatyour MP3 player uses. Click on this link for instructions on converting videofiles for MP3 players :- http://www.fixya.com/support/r5874192-play_videos_mp3_player

Hi theondraw,
I see that you mp3 will not work now after adding Audio from a different site.
It is possible that the format of your mp3 was compromised or shall I say corrupted, that only way is to format the mp3 again and start a fresh audio list all file on your mp3 could be corrupt now.
Reformat your mp3 and try adding audio using only application or program, mp3 players have specific formatting when adding audio and form other site it may be different and could damage the file system.
Waiting for 4 day will really not work that will just let the unit stay rested and not do any fix, Reformat the Unit add Add Audio an try it again, just an advise use only one program/application when adding audio on your mp3 to prevent file corruption.
Have a nice day.
Thank you for choosing Fixya,
mvincentc

I have had this happen a few times. Try putting a pin in the reset hole. This worked every time for me, plus I didn't lose any data from it, which I thought I would.

I am having the same problem with my Gogear player. Can anyone help?

This is not a solution to fixing the mp3 player, but I no longer need assistance, I returned the product for a refund.

As far as opening the Philips Device Manager - if it won't pop up automatically, then on a computer running Windows XP, you can go to Start (on your desktop) --> All Programs --> Philips --> Philips Device Manager to open the program.

Have you tried opening the Philips Device Manager and clicking the "Repair" button - because that's exactly what the message is asking you to do.

Disconnect the GoGear from the computer
Reset it first (pinhole in back - safety pins work best), even if nothing happens - just to be on the safe side
Nothing will happen still, but we are OK
Make sure the power is off, and hold in the volume + button, reconnect the GoGear to the computer while holding in the volume + button, and continue holding volume + until a window pops us saying Found New Hardware Wizard
Go through the Found New Hardware Wizard, and the GoGear should be working again - the player will be revived

Write me back if this fails to resolve the problem.

-Tha Mp3 Doctor

Make sure you are using the original USB cable that came supplied with the GoGear, and then try the volume + method again. If the volume + method doesn't work, then there is a problem with the USB port recognziing the device being plugged in - or, the player was physically damaged.

Get a firmware upgrade...whenver you reset the device it reset the firmware install..so get the firmware upgrade and that should solve the problem you are having..hope this solve the problem