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Linda Lent Posted on Jul 27, 2017

My keurig stopped brewing when i try to descale it It does not brew a full cycle and it turns itself off! i tried cleaning the needle and i have primed the unit i don't know what else to do it seems to me to be getting really hot and i am afraid of a fire. I have had my keuric 70 for almost a year and a half it was given to me as a gift. and i don't know if i can get it working again can you help?

5 Related Answers

Anonymous

  • 25 Answers
  • Posted on May 14, 2009

SOURCE: Keurig starts & stops without brewing coffee, just descaled

The pic is clogged with coffee or the air bladder is bad. Use the tool on the underside of the tray to clean out pic. If that doesn't work, the bladder will be bad.

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Anonymous

  • 60 Answers
  • Posted on Mar 26, 2010

SOURCE: Partial cup of coffee brewed

Call keurig customer service 1800 cup brew

Anonymous

  • 1 Answer
  • Posted on Jun 04, 2010

SOURCE: I have a platinum Keurig coffee maker. I descale

Dear Rschles2,
I too own a Keurig Platinim.. I haven't a solution for your problem but I can tell you that your description of it is right on... I have had the same problem. Every month or two, my Keurig will decide I need a large cup rather than the size I chose. I've found no way to solve it... even unplugging the machine doesn't help. In the end, I remove my Kcup, and let the machine process a large cup of water. After that, it runs perfectly.... well, until the next time the Ghost appears.
maryann.

Anonymous

  • 1970 Answers
  • Posted on Jun 20, 2010

SOURCE: Keurig B60 is real slow , displays brewing for 30 sec.

mcdevito75 here, It may need to be cleaned, water used to brew coffee leaves deposits in the brewing holes and must be cleaned every once in a while. Refer to the owners manual on cleaning the coffee maker.

Anonymous

  • 43501 Answers
  • Posted on Feb 23, 2011

SOURCE: I have a keurig B70

Hi,

Before trying to descale, take a paper clip, bend is straight for about 1" and run it into the pins at the K-cup holder...


Check out this tip about how to descale your Keurig coffee brewer


How to Descale your Keurig Coffee Brewer



heatman101

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1helpful
2answers

I have a Keurig Vue. I have descaled and cleaned the product on schedule but it leaks water from all around the brew head and only 5-6 oz of coffee make it into the mug. I tried to clean out the pin also...

Remove and clean the Brew Head, with the V700 the way to remove would be to open the lid with the handle, place your fingers around the Brew Head, there are tabs to each side, press tabs and pull down and toward you. Wash this out thoroughly in your kitchen sink. Now before replacing the Brew Head, with the handled lid up, turn the back of the brewer so that it is facing you...Look straight down into the top of the brewer, you will see the needles, use an old toothbrush to clean them. Replace the Brew Head and descale the brewer with White Vinegar (do NOT dilute with water) or Keurig descale solution (purchased only through their website). The video to watch the descale instructions is: www.keurig.com/customerservice

Hope this helps!
2helpful
1answer

1. It sometimes doesn't give me a full cup as per the setting. 2. It was hardly working and I descaled with vinegar - it worked while I cycled the vinegar through but then quit working entirely

If your brewer is not brewing the full amount selected, it may be caused by the following:


?· The exit needle is clogged by coffee grounds or cocoa mix. Please refer to the K-Cup Holder cleaning instructions.

?· The brewer may need to be de-scaled. Please refer to the de-scaling instructions.

?· The removable water reservoir was removed during brewing. Place the water reservoir back onto the brewer and perform a cleansing brew without a K-Cup.

First try to make a descale maybe repeat it the next day.
http://www.keurig.com/customer-service/brewer-registration-and-support/~/media/FD69E91A51CA41BEBF4CCAA138325BBF.ashx

Then try also this

http://www.youtube.com/watch?v=DqRs4Ott21s

4helpful
1answer

We have just descaled our Platinum unit and reset all the functions. When attempting to make a cup of coffee, it says it is brewing, but NOTHING is happening. What do we do?

If your brewer is not brewing the full amount selected, it may be caused by the following:


?· The exit needle is clogged by coffee grounds or cocoa mix. Please refer to the K-Cup Holder cleaning instructions.

?· The brewer may need to be de-scaled. Please refer to the de-scaling instructions.

?· The removable water reservoir was removed during brewing. Place the water reservoir back onto the brewer and perform a cleansing brew without a K-Cup.

First try to make a descale maybe repeat it the next day.
http://www.keurig.com/customer-service/brewer-registration-and-support/~/media/FD69E91A51CA41BEBF4CCAA138325BBF.ashx

Then try also this helpful tip

http://www.youtube.com/watch?v=DqRs4Ott21s

3helpful
1answer

Keurig starts & stops without brewing coffee, just descaled

The pic is clogged with coffee or the air bladder is bad. Use the tool on the underside of the tray to clean out pic. If that doesn't work, the bladder will be bad.
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