Anonymous Posted on Nov 01, 2011

Won't charge. Red light come on for about 5mins then flashs red when i pull the trigger the red light comes on does not turn to green nothing works

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AskDyson

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Posted on Nov 01, 2011

AskDyson

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Hi Peter,

I'm sorry to hear you're having difficulties with your DC16. From what you've described, it sounds as if the filter may not be correctly fitted - please follow the steps shown in our online support guide to resolve this:

http://www.dyson.co.uk/support/help.asp?article=1519&product=DC16-SY-STD

If you're still having issues after trying this, it's probably best if you get in touch with us directly, so one of our Helpline experts can run through some troubleshooting over the phone. You can call free on 0800 298 0298 (UK), or 1866MYDYSON (US). We'll look forward to hearing from you.

Kind regards,

Jack
Dyson Online Customer Support

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I have a new Dyson V8 Absolute When I try to charge it nothing happens. When I pull the trigger I have one flashing blue light. HELP

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Won't charge. Red light come on for about 5mins then flashs red when i pull the trigger the red light comes on does not turn to green nothing works

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