I NEED PRINTMASTER 2012 MANUAL

Here ya go...
http://pm2012.printmaster.com/2012/support/pm_user_guide.pdf

Since the retail box for PrintMaster Gold 2.0 does not include a printed manual, the Product Key will be printed on the back of the small inserted paper which includes installation instructions.

When PrintMaster 2.0 is purchased from as a 'DVD in sleeve', the Product Key will be located on top of the Installation disc

Printmaster 10 may not work with Windows 7. Just uninstall Printmaster 2012 then install Printermaster 10 using the installation CD.
I recommend you go to the Printmaster support site and ask them if version 10 will work with Windows 7 so you do not have to uninstall 2012 version if version 10 will not work with Windows 7.

Try re-installing software. For more detail on cause. Right click on My Computer > Manage > Event Viewer > Application and check errors / warnings based on source.

Printmaster 16 Platinum is an older program and is compatible with XP and older versions of Windows.

First check which version of Windows 7 that you have. Click Start > Control Panel > System and Security > System. If your version title ends with x64, you will need to use an option that lets you run an older version of Windows. If you do not see x64 in the title, then the compatibility mode might work.

For the 32-bit OS, right click on the installer and choose Properties. In the Compatibility tab, check the box for always run in the compatibility mode and select an older version of Windows. Apply the changes and click OK. Then right click again and choose Run as Administrator. You may need to repeat this to run the software as well. This is not guaranteed to work in Windows 7 32-bit.

The alternative is to run an older version of Windows. This could be on a second computer, a dual boot computer or a virtual computer (if your hardware supports the feature). Most of these methods require licensed version of the older Windows OS. If you have Windows 7 Pro or Ultimate or upgrade to them, you can run a virtual XP OS for free. Download Virtual PC and XP mode from Microsoft. Then install the Printmaster program in XP as if this is the only OS. (Other virtual computer programs are Parallels and VMWare.)

The only other option is to upgrade to a version of Printmaster that is Win7 compatible. One option is Printmaster 2012 Platinum available here: http://www.broderbund.com/p-273-printmaster-2012-platinum.aspx .

I hope this helps.

Cindy Wells

You can access the manual within PrintMaster 2012. Once you open PrintMaster click "HELP" on the toolbar and select "User Guide". Provided you have Adobe loaded on your computer this should bring up a pdf version of the manual. Once it has opened you can choose to save the file to another location such as your desktop so it will be easier to find when you need it.

I installed PrintMaster Platinum 2011 and it first said that I didn't have the correct version of Java for my Mac. I downloaded the required version and was able to proceed with the installation. Did the error happen to say what version of Java is required? If so, going to the Java website and getting the newest update for Windows XP would probably allow you to go ahead and install PrintMaster.

Is there any PDF documents on the CD-ROM?

Is there a "help" function within the software?

Printmaster Platinum downloaded and installed reasonably well on my Gateway 6mb RAM 500MG HDD running Vista Home Premium.  The 26.5MB patch seemed to install okay.  In trying  to open the app I got the folloiwing:  "Error opening HKLM with ALL ACCESS - setting up registry"  I uninstalled--completely-- and the reinstall worked the same way with the same Error Message. The install followed the instructions that came with the patch via msconfig.  I can get the app to run with a lot of time-consuming effort using Task Manager.  Once opened it seems to work fine. It might be a good idea to offer a definition for HKLM, which is to say IHABT.  Oh, yeah, I HAD A ***** OF A TIME.
Presumably this is a registry entry or dll.  Please shed some light on this.  I have used this program for years and have a  host of saved projects.  PrintMaster Gold worked much better but I paid a bunch of money for Platinum (knowing full well  it was an older edition).
Help

the question was regarding PrintMaster Silver 12, although it was posted in the PrintMaster Platinum 16 forum.

Anyway, Broderbund has the instructions on their web site
http://support.broderbund.com/fix.asp?isid=30284&print=0&prog=1294819732