Cartridge error In my HP Solution center on my computer, it says "No HP devices have been detected". (Of course, the cord is plugged in properly) On my printer, HP Officejet 4315, it says, "Cartridge Error." Printer was printing yesterday and both cartridges are HP ink jet cartridges. Both have ink in them. Printer won't print, orange exclamation mark is flashing.

The error indicates that your printer has detected a short circuit in one or both of your cartridges. Please follow the steps below to identify and fix the issue:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Rebrick (pull out power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge.

If problem continues, please contact Lexmark Technical Support Center for additional assistance.

after you replaced the cartrige,did you run a initialization?

Start with printer powered off
1. Open cover of printer and verify that the ink cartridge carriage is not in the center of the printer. Leave cover open.
2. Unplug the electrical cord from the printer and wait 30 seconds.
3. Plug electrical cord back in, when ink cartridge carriage moves to the center of the printer quickly unplug the electrical cord again. This should leave the ink cartridge carriage in the center of the printer so you can get to it.
4. Lift up the gray arm that surrounds the ink cartridges.
5. Remove the entire ink cartridge holder (not just the ink cartridges). It will lift out easily as a unit. Lower the gray arm that you lifted to remove the cartridge holder.
6. Close printer cover. Plug electricity back in.
7. There should be a message about checking the ink cartridge on the display (I can't remember exactly what it said but it was something like that).
8. Open printer, lift the gray arm that surrounds the ink cartridge area and reinsert the ink cartridge holder (with the ink cartridges in it). Lower the gray arm.
9. Close printer cover.
10. The display should appear normal now, and you should be able to print again.

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

yes, if no cartridge into printer, device will appear error message, but if have cartridge into printer, printer still appear message, it most likely your cartridge problems

Regards

I am sorry to hear you are having trouble with your new HP printer. Before we do anything - did you remove the tape from the cartridge before you put it into the printer? A common error. Check this now.

The first thing to do is open your 1050 software (control panel/printers) and run a maintenance procedure. Search through the several tabs to get to the maintenance or cleaning cycles. After you perform the cleaning, print a test page. If there is no improvement in the print, go to the next step.

I suggest you delete the printer from your system and reinstall the driver. Here is how: First, go to www.hp.com/suppport (you may have to select a country), find your device listing and download the latest drivers available for the Operating System you are using. Save to your desktop.

Open the Control Panel - find the printer folder - delete the 1050. Turn your computer off, unplug the printer data cord from your computer and unplug the printer power cord from the wall. Turn on your computer. Run the software you downloaded and follow the instructions which will appear on the screen. When you are instructed to plug the printer in ... remember to first plug the power cord in and wait for a minute before you plug in the data cord.

Thank you for your quesiton @ FixYa.com

Disconnect the "data" and "power" cables from the disk-drive.
Boot from the Recovery DVD, just to prove that your computer can boot. Of course, you may get an error-message, when no disk-drive is detected, but you will have proved that your computer can boot properly.

Connect a different disk-drive, and boot again from the Recovery DVD, to confirm that it will boot, when some "other" disk-drive is detected.

Uninstall the program from your computer. Plug in your printer first replace with new cartridge making sure to remover the film on the cartridge Then plug in patch cord to computer, program should reinstall if need be you may have to have your disk that comes with the printer. Hope this works, Printers are going for very cheap I would suggest buying a new one if this does not work.

hi,
HP Officejet 5610 All-In-One InkJet Printer has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....


http://www.hp.com/printer/prob676ijt65/solution

djiu9o12

I contacted HP customer service and was given a solution that worked for this precise problem: "Using a clean, dry lint-free cloth (a coffee filter works well), wipe the cartridge contacts, from the top to the bottom. The contact area of the cartridge should be rubbed briskly to remove the waxy lubricant material from the gold contacts. The contacts inside the printer may also require cleaning. Using a clearn, dry, lint-free cloth, gently wipe the contacts, from the top to the bottom."

This worked for me. At least immediately. I hope it doesn't happen again.

I had the same problem and spoke to canon australia technician. Any 4 number code means it is a servicable error. 6500 code specifically says take to a service centre...
bugger....but thats what they told me...