The battery is fully charged, but the computer will not turn on. I try to plug the power cord into an outlet, the LED light comes on, as soon as I plug it into the computer, the LED light goes out and the computer still does not turn on? Any idea what the problem could be ? The laptop is actuall a 1520
Disconnect the battery and just keep the ac power connected. hold down the FN button and hit the power button. if some lights falsh and the computer shutsdown in 4 - 5 seconds its a bad motherboard. If you get other light lemme know. Call dell tech support and get a dispatch made if system shutsdown right after the lights flash. You can also try the chat support at www.dell.com/chatsupport
keep a phillips screw driver handy when you call as they might as you to disconnect the hard drive, CD drive and other cards like thememory card and wireless card to check if they are not causing the issue.
Rate if helpful.
Symptoms of a broken power jack
1. If you wiggle the power cord or the AC Adapter connector on the back of the laptop, the power LED and battery charge LED start to flicker.
2. Battery will not charge in the laptop.
3. Laptop runs fine off a charged battery.
4. With the AC Adapter connected the laptop appears to be dead.
No power LED or battery charge LED activity.
5. Laptop randomly powers off without any warning.
If your laptop is out of warranty, then you can fix the problem by re-soldering DC-IN jack on the system board. If it
I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309
213 views
Usually answered in minutes!
×