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Looks like the mechanism already failing. Try to troubleshoot it first by taking the battery out. Press and hold the power button for 15 secs then put everything back.
If same problem will occur then the problem is already the mechanism
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Once i did the troubleshoot the retract started to work but my zoom is off and depending on the zoom focus not very clear
That could be the effect of the fall. Try to restore the camera back to factory default state. Most of the camera has restore to default functions. Just go to the settings then look for option that says factory default then use that option to restore the camera. Test the issue after restoration.
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I would send it back to Kodak, thats why you are offered the extra warranty.
http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
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