diagnostic procedures as follows:
1. Turn off the computer and peripherals, and disconnect them from AC power.
2. Reseat each installed battery by removing it and then replacing it.
3. Turn on the computer. Does the green power indicator light up?
Allow one minute for the computer to initialize its components before checking for signs of power.
Yes. Continue to step 4.
No. Use the AC adapter to connect your computer to AC power. If the computer operates normally when using AC power, go to step 7. If the computer does not boot when using the AC adapter, see the previous subsection, "Total Power Failure When Using the AC Adapter."
4. Does the battery indicator flash amber or show a a steady amber light?
Yes. The battery needs to be charged. Go step 5.
No. Go to step 7.
5. Connect the computer to AC power, and fully charge the battery.
For instructions, see the topic titled "Charging the Battery" in the online System User's Guide.
6. As the battery charges, does the green battery indicator light up?
Yes. Go to step 9.
No. Go to step 7.
7. Is the battery indicator flashing green and amber?
Your computer may be in a hot environment. Charging the battery in this condition may affect the life span of the battery.
Yes. Continue to step 8.
No. The problem is resolved.
8. Disconnect the computer from AC power. Is the the battery indicator still flashing amber?
Yes. You may have a defective battery. Continue to step 9.
No. The problem is resolved.
9. Remove the battery, and press its test button. Is the uppermost indicator in the charge gauge of the battery flashing?
Yes. You have a defective battery. Continue to step 9.
No. The problem is resolved.
10. If a spare battery is available, fully charge it, and then install it in the computer.
11. Turn on the computer. Is the power indicator off?
Yes. Your original battery is defective. get a new battery replacement.
No. Call Dell for technical assistance.
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good luck!
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