KitchenAid KEMC377K Convection / Microwave Oven Logo

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Steven Davis Posted on Oct 20, 2011

Kitchen Aid KEMS377D The microwave quit working, no light inside and only the beep sound when you hit the key pad. Convection oven below works fine. Is there an internal fuse on this model?

3 Related Answers

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Nov 26, 2007

SOURCE: Kitchen aid microwave oven not working.

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

I'd say you have a contaminated or failing keypad or possibly residue on the boar dor where the keypad connects to the board.

Is it possible that some spray cleaner got into the controls?

I always recommend that users instead spray cleaner on a soft cloth then wipe the control panel.

Also, I always recommend non-ammonia cleaners since ammonia can crack and damage plastic.

Otherwise, the spray can get into the controls and lock it up or make it act odd.

If it does not dry out over time, it may need to be manually dried or blown out.

The keypad may be damaged or worn out, or control unit may be damaged.

We're happy to help and we appreciate your thoughtful rating of our answer.

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MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Aug 04, 2009

SOURCE: Burned out bulb on Kitchen Aid Microwave Model KBMC140

You will need to remove the oven from the wall and remove the outer cover.

If for some reason you don't have yours, you can download your owner's manual and installation instructions free from this page.

You can also find helpful exploded view diagrams and order parts by entering your full model number from the tag on the oven here.

These models use halogen lamps. You must not touch halogen types with your bare skin, as the oils will shorten the bulb life.

You should be able to get one from a home center or local appliance parts store.

If you order it online (from the link above) it is part # 4375348.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Anonymous

  • 125 Answers
  • Posted on Aug 20, 2009

SOURCE: kitchen aid microwave KHMS155LBL2 showing up

first is it under warrenty? if so take back. if not and you want to fix it yourself: how much did u pay. less than $200. maybe trow it away and buy new one. if u paid more and r fixing it yourself, then unplug it from the wall, wait 60 seconds or more then plug in, check display only. do this and respond for more help.

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How to fix key pad on ge convection oven jvm1790bk. Pad stopped working

The control panel is actually 2 different parts and either could be bad. Do you have the display still lighting up or is it completely dead? If it is out it could the main smart board. If it still lights but no buttons work then it could still be the smart board or just the key pads which are a separate part. Neither part can be fixed just replaced.
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Opening the door while the oven is cooking will greatly shorten the life of the door switches and lead to failure.
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To set the lock, press Stop/Clear, then hold the "0" pad for more than four seconds. You will hear two beeps and the display will show "LOCKED".

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When I open the door to the microwave there is no light. The key pad still works until I hit start and then the pad says "door". I can not get it to turn on. Any suggestions.

Hi,
It sounds like the door interlock is broken.
Have a look for any hooks or latches that may have snapped.
If the door interlock is faulty - do not use this microwave untill a replacement is ordered and fitted.
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Won't cook

check for any holes in the microwave, then also checkplugs/electrical. if ALL this doesn't work.. then you probably need a new microwave, or return the microwave to the shop, saying that it is a manufacturer fault.
Trust me, many microwaves have done this.
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