Hp office jet pro k550 printer will not print the first line of a document and then will skip some lines only printing a small portion of the skipped lines

Epson WorkForce WF 2540 All in One Printer

Printer contain 4 cartridges and 2 printeads. Because the black color skip some lines as you mentioned you need to replace a new printead(not the cartridge) No:88 Black/Yellow color one. For more information visit the following link: http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=&cc=us&docname=c00841890&product=2512009

Hi bkoll2,

When your printer seems to be skipping lines it's mostly because your printhead needs cleaning. This cleaning must be done ONLY by using the printer utility on the PC. If you cleaned them manually you might have damaged the ink cartridges or the printer itself. Try replacing the ink cartridges and trying again.

If you're still having issues check this detailed guide: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01957673&tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=3643612

Otherwise contact tech support.

Hope this helped.

-Luchen

is this a case of the dots are missing for a valid line, or do you mean a line feed is added at the end of a line, ie you get 3 lines of text occupying 4 lines of space , or 4 lines of text occupies 4 lines of space, but one line has no printed dots on it? to make it more obvious, what does a document with say text thats 3cm tall look like? as it sounds to me like contacts need cleaning.. *** note for info: do not rely on printouts from within a BROWSER as that may have unpredictable results. All text will be treated as a large block of PIXELS and Not TEXT. also Non Printer fonts could cause similar issues.

this sounds like, for this model, more like an os issue....try to remove and then reinstall the printer...

problem with the pick up clean the pick up rubbers and something sucking in side can you tell me any folding end of the paper
let me know

As the printer is printing fine from word......try to print from notepad and wordpad also.

If it prints fine then it is a problem with internet explorer or it can be also a problem with a particular website.

If you are facing the same problem with all the websites then try reinstalling Internet Explorer.

You are lucky you can print ANYTHING! My unit has NEVER worked (3 years) due to a hardware defect of HP. I downloaded patches, cleaned/replaced cartridges, etc.
Spoke to HP last nite-Was told printer was junk-they don't carry it or any parts to fix it anymore!! I was told to replace it!

well..did you run a test page?

or clean the print heads?

or recalibrate them?

recommend all these steps for you

and as my 2200th solution, you are entitled to a FREE tuneup for good. find out more about that service here

please you change the incoder strip.your problem was solved