Freezer won't freeze on upper shelves or door shelves,model MQU1556AEW maytag energy star.setting is on igloo.
I experienced the same problem last week with my freezer. Apparently the change in temperature during defrosting allows the blade locking mechanism to slide on the motor shaft during the spinning operation. The blade pulls itself along the shaft until it comes in contact with the motor mounting bolt. If your freezer just stops getting super cold, but remains cool and you don't hear the fan spinning, remove the inside back panel and check the fan blades for freedom of movement. I almost disposed of the freezer this past week but decided to make one last check of the mechanisms.
The fan blade was pushed all the way back and hitting the motor bolt,not allowing it to spin-no air flow-i slide the blade forward 1/4 inch and retested,all shelves and door shelves now freeze.
I have the same issue with no fan, found fan "shaft" had become loose inside motor and fan blade pinching wire between fan blade and motor bracket, Needs new motor and fan blade, fan blade is damaged from hitting bracket, I did contact maytag warranty and explained that freezer only worked six months and has been sitting but they had no offer for help,
I've had this problem 2 years in a row and had to go the service repair route so am quite unhappy sinking money into an obviously defectively designed product.
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following an overvoltage situation, my freezer doesn't freeze items in the upper sections or door. i have also noticed that the"door suction" has significantly diminished. any solutions?
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