The derailleur cable is too loose. Shift the shifter into the smallest cog, make sure the chain is on the smallest cog. The derailleur cable will most likely be very slack now. At the rear derailleur, there will be a nut or a allen bolt pinching the cable to the derailleur. loosen this, pull the cable finger tight, tighten the nut or bolt again and then try shifting again. You can dial it in using the barrel adjuster on the derailleur or the shifter.
SOURCE: Chain rubs inner front derailleur while in lowest gear.
on front derailleurs there should be two small cross head screws one has L(lower) next to it the other has H(higher), you will need a cross head srewdriver, you simply losten or tighten the 2 screws and it will adjust the position of the derailleur to your crankset and it that completely fails then you might need to try a different crankset
SOURCE: 18 speed bike 6 gear shift works fine 3 gear
If the cable is rusty or otherwise binding it won't let the derailleur fall toward the smaller sprockets when the control is moved. Likewise, it may not even let you move the control in the direction that pulls the cable (bigger rings).
If you don't know much about the process I suggest you read this:
http://coachlevi.com/cycling/complete-beginner-guide-to-bicycle-gears-shifting/
and take the bike to a Local Bike Shop for a look-see and maybe a tune-up.
SOURCE: Hello there! My mom just
first identify the problen is it front or rear derailuer.secondly bike shop mechanic hate cheap mass produced bikes because they do not sell them
so lets solve your problem,okay sometimes this can be an adjustment issue.now if its bunching on front then first read your owners manual to see which gears are compatible,sometimes it will suggest not using certain gears,secondly if yhe chain has fallen off and got jammed it may be bent and need replaced visually confirm if the chain is straight.okay if it is not the chain then the length and length adjustment can be changed using the adjustment on the rear derailuer look and you will see 3 screws located on it the two with L /H are for adjusting the gear stops l is for low gears,so it does not go too far and wedge between the gear and spokes,H is for the small gear(high)if it goes past and falls off adjust this one.lastly the one located at the very rear adjusts chain tension the loosening of this one will relax the chain and apply more chain on the gears tightening of this one will tighten the chain,adjusted properly your chain should not bow down over adjustment will cause chain skips.now if there is too much slack in the cable that is adjusted by the adjusters on the ends of the cable where it meets the shifters,learning to adjust your bike will save you a lot of money in the long run.
hope this helps
Setting the high-gear (small cog) limiting screw.
Once you're sure the derailleur matches the cog, move it just a whisker (1/8 to 1/4 turn) towards the other cogs. (You may need to readjust a bit if you get chain-skip.)
Closeup of setting the limiting screw. Now adjust the low-gear limit screw. Shift into the lowest gear (largest cog). If it won't go, loosen the limit screw. With the chain on the largest cog (and the front derailleur in the small chainring), adjust the derailleur so the upper pulley exactly matches the teeth of the large cog.Once it's perfect, turn the limit screw so it moves the derailleur a tiny amount towards the other cogs (1/8 to 1/4 turn usually works). Setting the low-gear (largest cog) limiting screw. Now shift to the highest gear (smallest cog). Push the shift lever to downshift one gear (go from the smallest cog to the next-smallest). If it doesn't shift, tighten the cable with the barrel adjuster, 1/2 turn counter-clockwise. Backshift and try again. Continue tightening until it shifts. If it overshifts, going from the smallest cog to the third-smallest, loosen the cable by turning 1/2 turn clockwise. Backshift and repeat until it shifts exactly from the small to the next-smallest cog.
Fine adjustment of tension in the derailleur cable.
Now go to the second-smallest ring. Tighten or loosen the cable slightly, until the outer side plates of the chain are just clearing the third-smallest cog. Shift up and down, fine-tuning until you're satisfied. Checking the position of the chain on the cogs.
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