Hi Barbra,
Check all connections.
Have you installed the printer drivers?
Try un-installing and installing the printer drivers again.
Was there change in the operating system?[Say you were using windows xp and now you're using windows vista]You may need to install the driver that corresponds with your operating system.You can download the drivers from this link:www.siliconguide.com/drivers/device/583/
Hope this helps.Thanks!
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