At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
The following table shows the possible reasons for performing a hard reset on a BlackBerry device
Keypad is not functioning correctly. For example, keys do not work, the trackwheel is not functioning correctly, or the handheld does not turn on.
Handheld display is hard to read. For example, the display shows lines obscuring text.
To perform a hard reset on BlackBerry smartphones
Remove the battery cover.
Remove and reinsert the BlackBerry battery to reset the BlackBerry smartphone.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
I realize this thread is old, but I just encountered the same problem with my Panasonic KX-FL501. Pressing #9000* does not work, as none of the key pads are responding. When I lift the receiver I get a tone. But the keys don't respond when I dial. Display shows "please wait"..... I've been waiting for hours.
Hi It seems that the connection of the keyboard is disturbed. Check the TOP Lights which are on the key board. If the num lock is working then it shows key board is fine with the connection or check the connector Tx.
My phone did this. It was six months old and Verizon replaced it no questions asked. They ship you a new phone and you have ten days to mail the old one back so you have time to take them both to the store and let the tech move the contacts over.
A couple of things. Make sure none of your keys are stuck. One key being stuck will disable the keyboard. Carefully depress each key individually and see if one of them is responding differently.
If you want to try, and its not overly difficult, remove the keyboard and unplug and re connect every connector and ribbon cable you can find. Often one of them becomes loose or has a so so connection that can cause it not to respond.
Let me know please.
×