HP c309a printer - error message 0xc19a0036, have cleaned the heads and the turned it off and on again and still won't work. Flits between error message ending in "36" and "24". Any more assistance would be brill please. Thanks

Hello and Welcome!

The error Oxc19a0040 is mostly occurred in HP printers
To solve the error code Oxc19a0040,Follow the given steps

• Reset the printer without turning off the printer, disconnect the USB cable from the rear of the printer
• Remove the cartridges from the printer
• Wait for the 'Insert Cartridges' message to display on the control panel
• Disconnect the power from the back of the printer
• Now wait 60 seconds
• Now reconnect the power If the product does not automatically turn on, press the Power button
• Reinsert the cartridges, and then close any open doors on the printer.
• If you receive a prompt to print a calibration page.Print it
• Reconnect the USB cable to the port of the printer & then try printing again
  

Error will automatically remove.

Thank you for using FixYa!

mportant: If your error message includes the words 'ink system failure ,' check your cartridges before reading this document. If you use any of the following cartridges, refer instead to 'Ink System Failure' Message Displays on the Control Panel (c01458034) to solve this error:

Cartridges 564, 364, 178, 862, or 920

Solution one: Reset the product

1. Without turning off the product, disconnect the USB cable from the rear of the product.NOTE:The USB cable connects to the port on the rear of the product. The port is labeled with the USB icon ( ).Figure 2: Example USB connection (your product might not look exactly the same as this example)
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product.
10. Try printing again.

An '0x ...' Error Message Displays on the Front Panel When Printing HP Photosmart C5380 All-in-One Printer - HP Customer Care (United States - English).


If you need more help post back!
Thumbs and testimonial are welcome!

http://h30434.www3.hp.com/t5/Other-printing-questions/Ink-System-Failure-message-0xc19a0036/m-p/281228

1. Without turning off the product, disconnect the USB cable from the rear of the product.
   NOTE: The USB cable connects to the port on the back of the product. The port is labeled with the USB icon ( ). Figure 2: Example USB connection (your product might not look exactly the same as this example)
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.

Solution two: Service the product If you have completed all the steps listed above and are still experiencing a problem, service the product.

If you need more help come back.

Post / thumbs / testimonial are welcome!

This could be due to the print-head clogging up, or your ink cartridges being low.
First, I would suggest cleaning the printhead.

Setup menu -> Tools -> Clean Cartridges

Then try it once again. If this doesn't work, try cleaning the print head manually, as per this guide.

http://www.ifixit.com/Guide/Repair/HP-Photosmart-Premium-Maintenance/3515/1

If the problem persists, buy new cartridges.

Have you reset the Machine? If not, follow the instructions;
Remove the cartridges, disconnect the usb, switch off, unplug the power chord, leave it off for few minutes. Again switch it On without the cartridges installed and without usb cable connected to it, press the power button several times while it boots up, and leave it on for few minutes, again shut it down using the power button and install the cartridges, connect the usb cable and restart your printer. This will fix your problem if there isn't internal/system failure/faulty.
Good luck.
Thanks for using FixYa.

Hi


Thanks for using FixYa. To resolvethe issue of display of error Oxc19a0036 you’ll need to reset the printer andto reset it please follow the step-by-step procedure on the link---

Howto Reset Photo Smart Printers

Please do rate the solution andrevert for further assistance.


Thanks
Rylee