How do you make the scroll wheel turn again? - SanDisk Sansa Fuze MP3 Player

your mouse wheel clamp,,,,makes your scroll wheel work,so there might be a problem in it ...open the mouse and see if there is any problem in the clamps or the wheel motor....

Lynne:
You can try a few things... Take a clean rag or cloth and moisten it with rubbing alcohol and gently scrub across the scroll wheel to remove dirt and skin oils from the scroll wheel and trackball. Don't let alcohol drip into the trackball body. If that doesn't work, and you are somewhat mechanically inclined, you can turn the trackball over and remove the screws that hold the housing together (some may be under the rubber pads on the bottom of the trackball) open the housing and clean the parts that contact the trackball and scroll wheel with a clean rag or cloth. Blow out any dust or dirt in the housing, Dry the parts you cleaned with alcohol and reassemble the trackball. Use rubber cement on the rubber pads, not model cement or super glue, in case you need to disassemble the trackball again at a later time.

1) Turn on your Fuze, and press the Home button (little button to upper-right of scroll wheel).

2) Scroll to the "Parametros" (Settings) menu, and click the scroll wheel to enter it.

3) On the Pamametros menu, scroll down to the last item, which should be "Configuracion del sistema" (System Settings), and click the scroll wheel to enter it.

4) On the Configuracion del sistema menu, scroll down to the 6th item, which should be "Idioma" (Language), and click the scroll wheel to enter it.

5) On the Idioma menu, select the top item "English".

Try going into your Control Panel, go into the Mouse controls, and change the wheel scroll settings. There's a "lines to scroll" option that determines how much or little the wheel moves the page. Try changing this number up or down and see if the problem gets any better. Does the scroll wheel feel OK? is it sticky or hard to turn? is it smooth and loose?

If your scroll wheel turns but you don't feel the 'notches' it is most likely stripped. I've repaired my Logitech, and based on what I saw inside, I doubt that it's an alignment issue.

If it's stripped, and the hexagonal end of the wheel's axle that fits into the receptor has lost its hex shape, I have a perfect fix.

I tried gluing it, but that only lasted as long as the glue. What I did instead was remove the wheel, thread a thin rubber band through the receptor, pull the rubber band tight and then reinstall the wheel. Once tension on the rubber band was released, it expanded again, making a tight friction fit of the wheel's axle and the receptor.

Hope that helps.

try control panel settings for your mouse

my best suggestion is that at the cost of a new mouse replace it. No there is no way to service the scroll wheel in a mouse

Turn mouse off, get a clean sheet of paper, rub mouse wheel on paper on a smooth hard surface - this will clean any dirt preventing scrolling. Works for Blackberry trackballs as well - but be careful with scratching the screen.

Open the Player and clean where the wheel turns (it may be broken) adjust it so that it turns the other side.

Actuallly, I took apart my WIE 2.0 for the first time to clean out a soda mishap. While inside, I noticed that the housing that the rubber wheel sits VERY tight to the top and bottom of the housing it is placed in. I would say that this is probably a design flaw, by the choice or thickness of rubber they used for the wheel, or not allowing enough room in the wheel housing.

*I realize that this is VERY difficult to imagine if you have not disassembled your WIE 2.0 before*
- remove the batteries
- undo the screw in the battery compartment
- flip up the top shell upwards, from the bottom and lifting (the top edge is secured by plastic latches you SHOULD NOT break)
- unplug the wheel sensor from the mainboard (tricky, again do NOT destroy any pins/capacitors)
- pull out the wheel casing, disassembling each part (they only come together/apart in ONE way, do not force or reverse axis positions)
- once you get the wheel/sensor out of all the housings, you can do one of 3 things:

1) shave some of the hard plactic from inside of the innermost casing, to avoid the wheel rubbing at the top and bottom of the "slot" the wheel is settled in. Take care not the remove any latches/axes needed to attach everything together!
2) shave the actual wheel rubber thinner, for the same reasons
3) remove the rubber completely, leaving the plastic sections of the wheel (which is what I did)

- clean and re-lubricate the wheel and casings if you like (but I find it works better without ANY of that dirty lube they use)
- put everything back together again, and now that you have reduced the friction in the wheel, it spins MUCH more freely.
- enjoy your scrolling freedom!


side effects:
- if you shaved or removed the wheel rubber, you will have less leverage for side scrolling
- if you removed the wheel rubber, you will have less traction on your finger for up/down scrolling
- if you removed the wheel rubber, it is much easier for dirt to get trapped in the wheel casing (meaning more frequent "take-apart cleaning" sessions)