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Cancel printing, turn off the machine.Then clear the jammed paper or protective material that is preventing the Print Head Holder from moving, and turn on the machine again.
Issue:
Where is the serial number located?
Solution:
Locate the serial number MX882
Locate the Serial Number
The serial number of the MX882 is located inside the printer, as shown below.
With the printer powered on, open the Paper Output Tray (A).
The above illustration shows a PIXMA MX870.
Lift the Scanning Unit (Cover) (B) and fix it with the Scanning Unit Support (C).
Wait until the print head carriage moves to the ink tank replacement position.
To the right of the print head carriage, inside the
printer, is a white sticker that is attached to a metal plate. The
serial number is located on the white sticker. Please see the
illustration below. The serial number starts with four letters and ends with five numbers, for example: ABCD01234.
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