The lens error indicates that the movement is inhibited possibly by sand or grit. It
also may be misaligned or an internal component has failed. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc. Try
turning the camera with the lens facing down and shake to dislodge
anything stuck and try removing batteries and memory card. There are a
number of things you can try:
- Ensure batteries are fully charged
- Look carefully between the lens and the camera body for any sand or other dirt etc
- Try turning the camera with the lens facing down and shake to dislodge anything stuck
- Try removing batteries and memory card, wait 2 minutes and refit
If
no luck then we have to try some things that could possibly result in
damaging your camera so should only be tried if happy to take that
risk...
a. Try thumping the camera into your other hand, by thumping
into your hand you are trying to jar the mechanism loose, by using your
hand you will hopefully not do it too hard or it will hurt. You may need
to do this a dozen or so times in different places to work. I have
found the flat of the camera bottom into the flat of your hand best.
b.
If the lens is stuck in the out position then remove the batteries and
try twisting the lens first one way then the other, do not apply
excessive force when doing this or you can break gears, you are trying
to reposition not force... Likewise if the lens looks like it is crooked
you can try pushing it back into position. This has a higher chance of
doing more harm than the thump so please be careful...
c. Dismantle the camera, not for the faint hearted, you need to dismantle the lens assembly into the main body of the camera.
Additionally, here are a few links to some other things to try. With newer
cameras I am usually hesitant to suggest these options
since they include some more extreme procedures that may
cause further damage if not done correctly, but since
yours is probably no longer under warranty, they may save you an
expensive repair bill. An older Canon camera is used to demonstrate these procedures but, the
lens structure of these compact cameras is the same so
the examples do apply to this unit. These procedures are
effective about 60% of the time. Click on or copy and paste the links into your browser:
* Lens Covers
* Lens FIX 1
* Lens FIX 2
If
the "do it yourself" approach doesn't work out for you
and you need conventional repair you can get an online
estimate at the link and please see the note below: unitedcamera.com/FINEPIX-E550 (sample)
Hope helps.
Hello
Thank you for using FIXYA!!!
This
is a suggestion. If you do not feel comfortable trying it, you will need to take
the unit to your nearest service centre. Feel free to let me know if you
need any assistance.
The problem might be that the lens has become stuck in the barrel. There are some DIY solutions you could try, but the
probability is that you will have to get it fixed by a professional.
Use
these at own risk as it may further damage the camera.
Firstly ,
try connecting your ac adapter or usb cable.
Try holding the
shutter button while switching on the camera.
Look at the lens ,
and if some of the lens 'circles' is misaligned or not concentric then
try wiggling it (while holding camera lens down).
Try gently
pushing or pulling the lens when it extends but this is risky as it may
cause the lens barrel to slip out of its guidance system.
Another
way to do this is to place the camera lens down on a hard surface and
then power it up. Be sure to use a soft cloth or something similar as to
not scratch your lens or casing. Let the lens push the camera up and
down a few times and sometimes the little resistance provided by the
camera is enough to get things going again.
Try hitting your
camera near the lens on the body with the soft tissue on the palm of
your hand.
Other than that , I would take the camera to a repair centre for a evaluation to see if it would cost more to repair than to
replace the camera.
If it is still under warranty I would suggest
you take it in before trying any of these steps and remove any
off-brand batteries or accessories as some stores are really fussy about
warranty repairs on camera's with non-brand accessories.
You can also have a look at THIS link.
Hope
the advise is useful. please do not hesitate to let me know if you need
any further assistance. Also, please be so kind to let me know if you
found this helpful.
Regards
Andrea
Hi Anna,
Yes, your lens mechanism is damaged. Since FE series is not detachable lens type, you may place the lens in wrong shape / orientation. If you able to fix it yourself just dessemble your camera and carefully check your lens placement with camera body.
If you are just apprentice with camera, please get it fixed at camera shop.
Regards
The non-functioning of the camera can be a fault in the shutter, zoom or auto focus sections and may be due to the failure of the Main control system or the drive. A simple was is to reset and we can try by removing the battery and card for some time. Now replace only the battery and while switching power ON, tap the lens hood on the palm of your hands so as to disengage any dirt or mechanism being struck. You can spray a degreasing spray on the lens hood sides and also assist the lens as it tries to come out, attempt to pull it out slowly while powering ON the camera. Also in some cases you can slid a thin film/paper on the lens hood sides to wipe out any dirt.
Tips to open and check for common faults: http://www.youtube.com/watch?v=v2Mj3Qp3xYU&feature=related
Use some air to blow between the lenses to dislodge any sand particles struck inside. Unless you are familiar with handling of small devices must you try and open. If so check the voltage on the motor drive check the auto focus and Zoom drives, it must be free with manual movement. If jammed the motor can be removed and released. If none of these works then you can think of taking consensus with the service centre.
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