The lens error indicates that the movement is inhibited possibly by sand or grit. It
also may be misaligned or an internal component has failed. Look carefully between the lens and the camera body for any sand, dirt or any damaged etc.
Try
turning the camera with the lens facing down and shake to dislodge
anything stuck and try removing batteries and memory card. There are a
number of things you can try:
- Ensure batteries are fully charged
- Look carefully between the lens and the camera body for any sand or other dirt etc
- Try turning the camera with the lens facing down and shake to dislodge anything stuck
- Try removing batteries and memory card, wait 2 minutes and refit
If
no luck then we have to try some things that could possibly result in
damaging your camera so should only be tried if happy to take that
risk...
a. Try thumping the camera into your other hand, by thumping
into your hand you are trying to jar the mechanism loose, by using your
hand you will hopefully not do it too hard or it will hurt. You may need
to do this a dozen or so times in different places to work. I have
found the flat of the camera bottom into the flat of your hand best..
b.
If the lens is stuck in the out position then remove the batteries and
try twisting the lens first one way then the other, do not apply
excessive force when doing this or you can break gears, you are trying
to reposition not force... Likewise if the lens looks like it is crooked
you can try pushing it back into position. This has a higher chance of
doing more harm than the thump so please be careful...
c. Dismantle the camera, not for the faint hearted, you need to dismantle the lens assembly into the main body of the camera.
Additionally, here are a few links to some other things to try. With newer
cameras I am usually hesitant to suggest these options
since they include some more extreme procedures that may
cause further damage if not done correctly, but since
yours is probably no longer under warranty, they may save you an
expensive repair bill. An older Canon camera is used to demonstrate these procedures but, the
lens structure of these compact cameras is the same so
the examples do apply to this unit. These procedures are
effective about 60% of the time. Click on or copy and paste the links into your browser.
* Lens Covers
* Lens FIX 1
* Lens FIX 2
Hope this helps to solve it.
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