We put a new color ink cartridge in our lexmark x4650 printer. The colors are not printing correctly. No green, blue.

Try cleaning the print head with something like isopropyl. I had a canon that did the same because the machine was fairly old, had a little use that lead to ink drying on the head and blocking the pransmission of the inks to paper. That may be the issue hopefully. Sometimes compatible cartridges cause problems because they are not correctly chipped.

Make sure the color ink level is substantial for printing, otherwise, replace it with a new cartridge. Try to clean the cartridge nozzle - from the printer operator panel, press the Setup button > Maintenance > Clean Cartridge > press OK. Your printer will then print a test page forcing ink through the cartridge nozzles and clean them. Then try to print your file again to verify that the print quality has improved.

Try to check and make sure your black ink level is still good and not about to go empty. On the printer operator panel, press the Setup button > Maintenance > Ink Levels.
If the black ink level is still good, make sure the cartridges are aligned. Try this approach. On the printer operator panel, press the Setup button > Maintenance > Align Cartridges. Your printer will then print a page forcing ink through the cartridge nozzles and clean them as well as align the cartridges.
Try to print a document again to verify that the print quality has improved.

Check to see if the cartridge is clogged or running out of ink.

Note that a refilled cartridge will not be able to report its ink level. Check if correct ink level is displayed on your printer operator panel. Press Setup button > Maintenance > Ink Level - check your black and color ink levels. If ink levels are correct, then the problem could be on your computer.
The Print Spooler service on your computer may be disabled. To enable the Print Spooler service, follow the steps below:

1. Browse to Start -> Run... and type in "NET STOP SPOOLER" (this will stop the print spooler service)
2. Type in "NET START SPOOLER" (this will restart the print spooler service)

Try to check your ink levels again.

Installing/Replacing your ink cartridges:
1. Open the printer, and then press down on the cartridge carrier levers.

2. Remove the used print cartridge or cartridges. 3. If you are installing new print cartridges, remove the tape from the back and bottom of the color cartridge, insert the cartridge in the right carrier, and then close the color cartridge carrier lid. 4. If a black cartridge is included in the box contents, remove the tape from the back and bottom of the black cartridge, insert the cartridge in the left carrier, and then close the black cartridge carrier lid. 5. Close the printer.

Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Follow the steps below:

1. Unplug the printer from the power source.

2. With the cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the cartridge carrier to the center of the printer.

3. Remove the used cartridges.

4. Load the new cartridges. Close the cover.

5. Plug the printer back to the power source.

The magenta cartridge isn't working correctly. This is why you're only getting the other colors (blue is cyan, green is cyan and yellow, and then yellow).

Try removing and reseating the magenta cartridge. If that doesn't work, use a new magenta cartridge (the cartridge itself may have been defective).

I wasn't able to view a manual for this machine, as it's been discontinued and Lexmark no longer offers the PDF on it. If you have a "clean print heads" option, use it. It may require more than one try. If you don't have that option, then all possibilities have been covered.

Hope that's helpful.

I own a Cartridge World ink refilling store and I can't refill the Lexmark 36 and 37 cartridges. Your printer deactivates the electronics on this cartridge when the ink levels get low. Your printer needs a black and a color cartridge with functioning electronics to print. I NEVER recommend Lexmark printers. They are poorly made, don't accept refills easily, and have the most expensive ink across manufacturers and it is designed to clog your cartridge unless you use it quickly. If you keep this machine you are stuck buying Lexmark brand ink (the return program cartridges are a little cheaper though).

The Z715 needs a #50 black ink cartridge and a working color cartridge to print. To check if there ios ink coming out of your black or color cartridge touch the bottom of it to a paper towel and if you see a solid black blob or 3 blobs of Yellow, blue and red for the color then your problem is else where. If U are printing stuff from the internet sometimes the printer will try to use the color cartridge to print this so even though the black is working it comes out blank if the color is dry

Most probably your ink color RED and BLUE has run out. Refill/replace the color ink may help to solve your problem.

YBC (/\)