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Mp4 file problem

i am in trouble and seeking your help to solve my problem. let me tell first that this is my first query to you genius people.
brief history of problem:- few days back i was recording some home video clips with webcam everything was fine but suddenly
my system shutted down and restarted automatically when i checked the file which i was recording previously before this shut-
down file is existed but when started to play this file nothing happen to it ( file does not recognised). i need help to play this file
i have found many media player to play this file but did not get any result.i am sure that you genius people can solve this problem
i have tested following procedure to play this file.
media player used to play this file 1. VLC media player version 0.9.2 grishenko (latest from
2. KLC media codec with media player classic.
3. Dziobas Rar Player 0.009.32 from
4. BS Player version 2.28
5. Nero show time version 4
6. K-multimedia player
file information shown by following software:
1. Gspot codec information version 2.70a
2. media info version 0.707.2BETA
Gspot codec information version 2.70a showing follwing information:
Undetermined MP4 (.MP4) file

Media Info version 0.707.2BETA showing follwing information:
Complete name : C:TimHO_RecCH01_2008_02_20__18_31_08.mp4
Format : MPEG-4
Format profile : Base Media
Codec ID : isom
File size : 33.6 MiB

Note: i have recorded one more file with same filetype and same configuration
Gspot codec information version 2.70a showing follwing information:
Undetermined MP4 (.MP4) file
235 H.264/MPEG-4 AVC Codec Status Undetermined avc1 1.333 25:10.829 7374 4.881
4.881 0.157 1.333 640 480 0 1 mp4a: MPEG-4 AAC LC Codec Status Undetermined 22050

I am sure that an expert can solve this problem.thanks in advance for taking this request.

Posted by on

  • InHouseTeq Feb 27, 2017

    oops i just noticed this file was an mp4. then rename to videoname.mp4



1 Answer

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  • Expert
  • 94 Answers

Check the name of the file. right click on the file with your mouse and check the file name. sometimes the name will be the problem. if its something like videoname.TMP rename the file to videoname.MOV or videoname.AVI.

be sure to make a backup of the file before you make any changes.

good luck hope this solves your problem. if it doesn't work feel free to pm me

Posted on Feb 27, 2017


6 Suggested Answers


6ya staff

  • 2 Answers


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Posted on Jan 02, 2017



SOURCE: cd lost of frontech webcam

i dont have cd of my frontech web cam JIL 2214.

Posted on Nov 06, 2008


  • 2 Answers

SOURCE: No video when using quickcam pro 9000 on google chat (gchat)

I had this problem but I fixed it. The google chat uninstaller does not uninstall everything. Go to the hidden folder Application Data of the default or local user in the Documents and Settings folder of the C drive, you will find the plugin folder for google chat. Delete it and then reinstall the plugin and it will work.
C:\Documents and Settings\Joe\Application Data

Posted on Feb 05, 2009


  • 27 Answers

SOURCE: when i hook up the USB in computer it shuts down

Reinstall or update the usb devices drivers.
doesnt work? try changing power supply

Posted on May 28, 2009


Weldon Dube'

  • 8637 Answers

SOURCE: logitech webcam 1.3 meg update to new driver S5500

Follow the instructions below and it will work.

Disconnect the Camera from the USB port and reinstall the CD or Downloaded software program.

When the program asks you to connect the camera to the USB port, do so and it should work.

Then to use it on the Web, do this.
Web Camera’s have to be setup on the program they are to be used with. Just installing the
camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype

set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger

set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:

After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:

On the VIM sign-in window click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
Conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends.
Hope this helps. Bud

Posted on Mar 25, 2010

amer zaimovic

  • 63 Answers

SOURCE: my computer shuts down and restarts every time I


I think that you have problem with RAM memory, or you have problem whit the system.
Try another RAM, or if you have more than one in you comp., find bad RAM. If RAM don´t have a problem try reinstal the system.

Posted on Jun 30, 2010

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