Hello,
I have the right codes for our voice mail but can't change the main message when someone calls our office...When I play back the main message and busy signal, it has my new recording...But when I dial afterwards, it's always the old main phone message.
Any advice would be great...
Thanks,
Matt
Hi Matt,
If your voicemail is a Toshiba in-skin and your main greeting is under 991 mailbox then the last message you change before getting out of programming will be the active message so listen carefully to the prompts and make sure that your new message is the active one when leaving programming. Let me know if this helps. ....Mitelmike
Hi,
No it is not. that is for dialing home, pager or whatever. the voice mail system needs to have message notification on for your extension and the code it uses. This is done by your tech. If the phone will get a message ligt when moved to an extension that it is known working, on then it is NOT the phone. It is either the phone system or the voice mail system programming.
Let me know,
Thanks.
Bob
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