Question about Targus PAUH217U 4-Port USB Hub

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Hi there I have a Targus 4 port smart usb hub which they say is a plug and play device but does not play when connected to my Toshiba Satellite Pro A200 laptop? What do I need to do to make it work? I find I have this problem with any usb hub connected to this computer...Please help. Kathy

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Hi you may need to install the driver for that "Hub" also make sure that it is compatible with your system? make sure that the unit is USB compatible, usually it must be a USB 1 or USB2 version.. but in any event when it is first plugged in there should be a **** **** noise that indicates that it has been inserted, Windows should then detect it and install the necessary hub drivers, if it doesn't do so, then you may have to upgrade your USB layer? Do you have all service packs installed?, or even perhaps remove and reinstall the USB layer, to do this go to control panel, and then system, then device manager, find the USB part and right click on it and REMOVE everything and reboot, then windows will reinstall the layer again, and now you should be able to insert the Hub and it should be detected, have the driver install and work.
Also have a look at these troubleshooting links below they will assist you too..
http://support.microsoft.com/kb/310575

http://webcache.googleusercontent.com/search?q=cache:bUVhSp2zU3QJ:www.earthtym.net/USB-solutions.htm+troubleshooting+usb+ports&cd=3&hl=en&ct=clnk&gl=nz

Posted on Sep 19, 2011

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