Hi grandmesa13,
Thank you for your question at Fixya,
The solution to your problem is as follows :-
Hope that helps ...:) In case you have any queries, feel free to contact me.
Hello,
problem should be from the sensor assembly.
Try feeling both sides of the outside of the bucket and
make sure the bucket is flush with the dehumidifier.
If one side is sticking out more than the other it may not be engaged
correctly which will cause a full bucket notification. If everything
checks out okay, then try taking the bucket out and push in on the button
that the lever from the bucket engages on at the dehumidifier. If the
light turns off after you push on the red button that means the bucket
is not engaging correctly. If the red light stays on and it doesn't make a
difference then the button sensor may be defective.
Regards.
Hey friend, thanks for your post!
It sounds like your dehumidifier needs to be professionally cleaned. What could be causing the problem is a buildup on the inside of your dehumidifier where the water drains out and it is causing the water to not drain properly. Additionally, I would check to verify that the drain hole is tightly secured with the plug. I know you stated that the bucket is not leaking but have you removed it to verify? Please comment back if further assist is needed. -Matt
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thanks; I found out that the problem was with the plastic attachment piece on the upper left portion of the bucket that had been pushed down; evidently that started when I had incorrectly tried to put in the bucket without checking completely. So, I appreciate the comments. Kirk
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