I bought an upgrade version and it doesn't work. What should I do?
First, please confirm you meet the qualifying criteria for an upgrade
purchase. To qualify for an upgrade you must have a valid license for
one of the following products:
Office Standard
Microsoft® Works 6.0-10; Works Suite 2000 –2007; Any Office 2000-2007 (any program or suite), Office XP (any suite)
Office Small Business
Microsoft®
Works 6.0-10; Works Suite 2000 –2007; Any Microsoft Office 2000-2007
(any program or suite), Microsoft OfficeXP (any suite)
Office Professional
Microsoft®
Works 6.0-10; Works Suite 2000 –2007; Any Microsoft Office 2000-2007
(any program or suite), Microsoft Office XP (any suite)
Project Professional
Microsoft® Office Project Professional
2000-2003; Project Standard 2000-2007
Visio Professional
Microsoft® Office Visio® Professional
2000-2003; Microsoft Office Visio Standard 2000-2007
Visio Standard
Microsoft® Office Visio® Standard 2000-2003;
Microsoft® Office Visio® Professional 2000-2003
Live Groove
Microsoft®
Office Live Groove® 2003; Microsoft Works 6.0-10; Works Suite 2000 –
2007; Microsoft Office 2000–2007 (any suite), Microsoft Office XP (any
suite)
Publisher
Microsoft® Office Publisher 2000-2003;
Microsoft Publisher Deluxe 2000; Microsoft Publisher with Digital Imaging
2003; Microsoft Works 6.0-10; Works Suite 2000 – 2007; Microsoft Office
2000–2007 (any suite), Microsoft Office XP (any suite)
Small Business Accounting/Office Accounting Professional
Microsoft®
Office Small Business Accounting®2006; Microsoft Works 6.0-10; Works
Suite 2000 – 2007; Microsoft Office 2000–2007 (any suite), Microsoft
Office XP (any suite)
Found here:
http://us20.trymicrosoftoffice.com/faq.aspx?culture=en-US
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