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Hi Cheryll,
Make sure there are no problems with the driver installed on your machine by going to Control Panel->Device Manager and see if there are any question\exclamation marks on one of the drivers. While you are at the device manager you can check the touch pad driver version and update it to the latest from the manufacturer website if needed. To check the driver version double click the touch pad and go to the Driver tab. You will see it under driver version.
Also some netbooks got an hardware button to shutdown the Touch Pad.
whenever any device stops working first try re-installing it as follows:
go to start -> control panel -> devices -> press on + sign to open each device.
scroll down till u reach ps/2 mouse, right click mouse and release on uninstall., switch computer off (hard reset) and back on windows will then re-install driver during boot - up.
if that doesnt work go to laptops website and download its touchpad driver (most called synaptics) and install.
What you can initially do is to update the driver.
Press on the windows key + R. A run box will appear.
Type devmgmt.msc then click on ok. The device manage will appear.
Click on the plus sign besides mice and other pointing devices.
Right click on the item that will be pertaining to your touch pad.
Choose update driver and let the internet work for you.
If this does not work, you will need to totally reinstall the driver.
On the same screen (device manager) right click on the touch pad driver again, the choose uninstall.
follow the prompts for uninstallation. You might wanna uninstall any mouse related drivers as well (these application can also cause conflicts thus causing your touch pad not to work)
download the touch pad driver available from the link I provided below.
follow the prompts for installation.
restart
Dell Vostro Driver list (click here to view all available drivers for your portable system)
Dell Vostro Touch Pad Driver (click here to download the touch pad driver)
It this does not work, you will need to call Dell Technical Support to have the laptop serviced. That is if the portable still has warranty. If not, then you will need to buy a USB mouse as a replacement.
for additional information visit Dell support website: support.dell.com
See if you have a driver problem with the mouse. You can check this in device manager. You you see problem, then update driver. If you don't see driver problem just try updating the driver. If this fails then you might have a bad mouse pad. There is a small board that controls the mouse pad. Take to local shop to have it replaced. Good luck
“Hi, “To “Enable” the Pointer Device using the Touch-Pad, go to, Control Panel, click (“Mouse”) in the “Hardware and Sound” category; go to, “Device Settings” in the (Devices) block. II.“Highlight”; the item you want to (enable) this being the “Pointer Device.” Click the (Enable) button, just below. Be sure to (Click) on the “Apply” button, and click OK.” III.You may need to “Update Drivers?” Click on “Hardware, click “Properties,” click, on Driver.” If the, Update Driver(block) is not “Grayed-out” click “Update Driver”, click (OK), this will ensure that the application take effect. Note: Restarting the computer will configure system changes in the computer applications to prevent errors, and to finalize the (Installing / Uninstalling) of programs, and or (Enabling / Disabling) of Hardware. "Rating the solution is your way of letting me know if it (helped or not), thanks"
Hi, to Enable the Pointer Device; go to, Control Panel, click (Mouse) in the Hardware and Sound category.Go to; Device Settings, in the (Devices) block, click on, and Highlight; the item you want to (enable) this being the Pointer Device. Click the Enable button, just below.Be sure to (Click) on the Apply button, click OK.You may need to Update Drivers.Click on Hardware, click Properties, click, on Driver.If the, Update Driver (block) is not Grayed-outclick Update Driver, click (OK),this will ensure that the application take effect.Note: Restarting the computer will configure system changes in the computer applications to prevent errors, and to finalize the (Installing / Uninstalling) of programs, and or (Enabling / Disabling) of Hardware. "I hope this will fix it, rating it is appreciated, thanks"
look in the sys tray, (lower left of screen) one of the icons will be concerned with the touch pad. you can turn on and of the double tap here. Sounds like yours is switched off.
This will be one of three things; 1- a driver glitch with the touch pad. Uninstall the drivers for the touch pad from the device manager, then reboot. The machine will find the touch pad and reinstall the drivers automatically. You might also look at Compaq's support site for any updated drivers or patches for the touch pad. 2- You may have a loose connection. Remove the keyboard, check and clean the touch pad connection/connector. 3- A faulty touch pad. If the other two don't work, then disconnect the touch pad and try using the machine with an external mouse. If this works, then the touch pad has malfunctioned and needs replacing. Ty these and let me know.
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