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Expert
87 Answers
- Posted on Sep 14, 2011
Re: Is there a software that is associated with my sonny...
Hi there,
If you plug in your AC adapter to your laptop to charge the battery and get the "plugged in, not charging" message then try the following solution:
Disconnect AC adapter
Shutdown laptop
Remove laptop battery
Connect AC adapter
Power on laptop
Click the Startup Menu
Type Device and select Device Manager
Under the Batteries category, right-click Microsoft ACPI Compliant Control Method Battery and select Uninstall.
Shutdown laptop
Disconnect AC adapter
Insert laptop battery
Connect AC adapter
Power on laptop
If you follow these steps and find that your laptop still does not charge then consider replacing the laptop battery itself.
Hope to have been of assistance,
Thanks.
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