Canon imageRUNNER 5020 Copier Logo
Anonymous Posted on Sep 13, 2011

Need to install ir 5020 onto server. Do I need any config software first like HP JetDirect?

  • Anonymous Sep 15, 2011

    OK. Thank you. I'll try this and see.

  • Anonymous Sep 15, 2011

    Thanks for the info on getting to the on-screen config menu. It pointed me right to the problem which was an incorrect Default Gateway! Really appreciate your help. Thumbs up to the_go_2_guy!

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Ben

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  • Posted on Sep 13, 2011
Ben
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You would need to ensure that the IR 5020 has a valid IP address (Should be located on the Network Configuration Menu from the on-screen display). When plugged into the network for the first time the printer is usually given an IP address, this would allow you to connect to the web management interface and make changes to the settings from an easier interface than the on-screen display.

If you are planning on sharing the IR 5020 out from the server to other computers then you would then need to assign a static IP address to the IR 5020 so that the IP address would not change once configured.

(Side-note - I do not recommend using DHCP on printers as it can cause issues down the road if the printer is given a defferent IP address by the DHCP server.)

Testimonial: "I didn't have any idea of how to find the cause of the network printer being offline - especially since we had brought in contract maintenance folks. "

  • 2 more comments 
  • Anonymous Sep 13, 2011

    I really appreciate your responding. I went to the copier to hunt for the on-screen menu but apparently I'm not smarter than a 5th grader. Can you now help me locate the Network Configuration Menu?

  • Ben
    Ben Sep 13, 2011

    Sure, give me a few minutes while I review the manual for that specific model.

  • Ben
    Ben Sep 13, 2011

    I cannot find a manual for the IR 5000 series. However the only thing I could find that may point you in the correct direction for the on screen menu is to go to -> Additional functions, System settings, Network settings and look there for IP address.

  • Ben
    Ben Sep 16, 2011

    Your welcome!

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