I assume you mean a Bernina 830. If you have removed the slide-on table, I have two possible solutions. I've seen this with a couple of Viking embroidery attachment units. (I am also assuming it's not a hoop issue.)
You could have corrosion on the pins that send the signals between the embroidery attachment and the sewing machine. Remove the embroidery attachment and turn off the sewing machine. Unplug the sewing machine. Spray the pins with an electronic contact cleaner; one example is here:
http://www.homedepot.com/p/CRC-QD-11-oz-Contact-Cleaner-02130-6/202262505 . Push the embroidery attachment into the sewing machine by lifting up the far side and then sliding it into the port. Remove the embroidery attachment. Repeat this a few times. (The friction of the insertion and removal will remove any dirt or corrosion.) Plug in the sewing machine and turn it on. Try connecting the embroidery attachment. If it works, remember to clean the contacts the next time the embroidery attachment isn't recognized.
Once I helped someone with two sewing/embroidery machines with an unrecognized embroidery attachment. In that case, the person swapped which embroidery unit went with which machine. The contacts were not the same and didn't mate. Once the correct machine and embroidery unit were paired, the embroidery unit was recognized instantly.
I hope this helps. If it doesn't, you may need to talk to your Bernina repair technician at your local shop.
Cindy Wells
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