HEWLETT-PACKARD Probook 6560B 156 I52410M Logo

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Posted on Jun 28, 2017
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I work for a small business's IT Department. I imaged a brand new HP PB6560B laptop, 32bit, WinXP for a user and he has constant shutdown issues. when hits ShutDown, the screen freezes for a few minutes - then if goes to the shutdown screen it never gets past Windows is Shutting Down. hitting the restart button works fine. last issue was getting run time errors at shutdown, i was able to bypass that. any ideas on how to fix this issue?

2 Answers

Larry Ng

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  • HEWLETT-PACKARD Master 14,591 Answers
  • Posted on Jul 07, 2017
Larry Ng
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Xp is not new, its 2011 LT (bios revision 2009 to 2017 exist)
no laptop is new with XP, ever.
but this one did, or higher.

if you read the XP forums for 16 years deep
you'd have seen 1,000,000 posts for wont shut down.
the XP disease... for sure.

if XP was fresh loaded, from MS, it will shut down or HP fresh.

but vast apps and things added are defective
they refuse to shut down and you cant pick , like on wonderful W10
force shut down not. always works.

go to MSconfig page and disable all things there, now.
and more ask (registry run boxes , too)

2 causes, XP sux ( repeat 3 times for effect)
and most XP apps sux. vast ones do and is a fact.
or missing or wrong XP drivers


to find out what stops shut downs is a hard hard job.
MS.com covers how to do that for 16 long years.
im not teaching XP ever again. but you can read all that at MS.com
forums or at HP.com, not here we have STRUCTURE HERE.

it opens a shut down log journal, that shows errors as you shut down. it's crude as H3LL.


an HP PROBOOK 6560b


  • Supported:
    • Genuine Microsoft Windows 7 Enterprise 321
    • Genuine Microsoft Windows 7 Enterprise 641
    • Genuine Microsoft Windows 7 Ultimate 321
    • Genuine Microsoft Windows 7 Ultimate 641
    • Genuine Microsoft Windows Vista Enterprise 322
    • Genuine Microsoft Windows Vista Enterprise 642
    • Genuine Microsoft Windows Vista Business 322
    • Genuine Microsoft Windows Vista Business 642
    • Genuine Microsoft Windows XP Professional 32
  • Certified: SuSE Linux Enterprise Desktop 11

why ever give some XP on purpose, its like ***** sentence.
***** of it, or your bank balances from VIRUS.
pre these horrors

http://pcdied.com/XP-sux-sg.html

Alan W Kelly

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  • Expert 110 Answers
  • Posted on Jun 28, 2017
Alan W Kelly
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IMHO, drop Windows and get a Mac - any Mac.

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Anonymous

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SOURCE: HP elitebook 8530p with Vista business wont get

PRESS F8 TO GO TO EXTRA MENU THEN DO A FULL SYSTEM RESTORE OR SYSTEM RECOVERY

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STEVEN SEATON

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Uninstall and reinstall adobe flash player and java.

Anonymous

  • 236 Answers
  • Posted on Mar 22, 2011

SOURCE: Fn (function) key not working

A good check of whether the Fn key is working is to display the system information as follows...
1. briefly press Fn key, and then briefly press the Esc key
or alternatively...
2. Press and hold down the Fn key, briefly press the Esc key, and then release both at the same time.
This should display the version of the system BIOS as the BIOS date or system ROM version number.
If this doesn't happen, then either one or both Fn and Esc keys are not working. In any case since your laptop is new, it should be covered by a 30-day exchange policy from the place of purchase and you should just take it back for an exchange. If you can't get it exchanged and the purchase was on your credit card, you should have purchase coverage from the credit card company as well.

Joed911

JDTec

  • 4338 Answers
  • Posted on May 20, 2011

SOURCE: My HP ProBook 4520s XT943UTABA

Is this your issue?

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c02747785&jumpid=reg_R1002_USEN

I’m happy to assist further over the phone at https://www.6ya.com/expert/joe_8b8c2cd6ce148309

Anonymous

  • 674 Answers
  • Posted on Jun 21, 2011

SOURCE: My laptop brought up an

Looks like some update is missing, please let us know about error message or Follow the steps given below.

Corrupted System Files

Your computer freezes due to corruptedsystem files. System files corruption is one of the most responsible causes forcrashing the entire computer. Deleting or moving the system files may crashyour computer.

1. Insert the Microsoft Windows Installation CD ROM.
2. Click Start ' Run.
3. Type SFC/ ScanNow and press ENTER.
4. Follow the instructions on your screen.

Corrupted Registry

System registry corruption leads to runtime errors and your computer crashes.Windows Registry is very complex and not easy to repair manually. Hence, athird-party Registry Cleaner and PC Optimizer software is recommended.

1. Download a Registry Cleaner and PC Optimizer software such as Reginout.
2. Click Registry Cleaner tab.
3. Click Start Scan.
4. The registry scan will start. Wait till it is finished.
5. As per the results, click Fix Now button to start repairing you registry.

Often good registry cleaners include built-in Backup & Restore centre thatlets you recover from an unforeseen situation by simply restoring the state ofyour registry.

Faulty RAM

Your computer freezes due to problemswith the computer memory. A faulty RAM may result in Blue Screen of Death(BSOD).

In such a case, remove the existing RAM and clean it using a soft cloth. Then,connect it again. The problem may not persist..

Incomplete Installations

Your computer freezes because of a previously failed or incompleteinstallation. An incomplete or failed installation creates junk registryentries and thereby system crashing problem.

Repair the registry entries created by a failed setup and delete the files thatstill remain on your hard disk. Delete the contents of C:\Windows\Temp folder.

Disk Space Allocated by Unnecessary Files

Your computer freezes if the operating system has no adequate free disk spaceto perform its operations. Temporary files, temporary internet files, logfiles, browser cache and other files may occupy a large amount of your diskspace and thus generating runtime errors that crashes your system.

Using Disk Cleaner, delete the junk files from your hard disk. The steps are asbelow:

1. Click Start ' All Programs ' Accessories ' System Tools ' Disk CleanUp.
2. Follow the instructions on your screen.

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