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Thank you for bringing up the problem to our attention. To serve you better, could you please provide the exact brand and model of the printer that you are using. This will help me in identify possible cause and what solution we need to apply in order to fix the problem.
Your response will be greatly appreciated.
Thank you for using Fixya!
If you need further help, reach me via phone at https://www.6ya.com/expert/elixirjose_00375ea24bd8141b
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don't worry about this tonight. I am exhausted working with this PC all day. I'll check my emails in the am if that is okay with you.
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