Looking for a place that will fix a sirena starbucks espresso machine

Hi,

I think those are made to fill but do not have a water hose. See the manual here.



https://www.cerinicoffee.com/content/Manuals/Saeco/Sirena_manual.pdf

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/laura_08254539050d64db

After weeks of trial and error, I have found the solution, to prime the Starbucks Sirena Saeco Espresso Machine (woohoo!!!!!!!!!! ). You do not need to disassemble this machine, it will not heat unless it is prim WARNING: machine must be STONE COLD before attempting this! 1. Get a large syringe (Without a needle of course, I used a 60ml one I bought at a pharmacy for $3.) 2. Fill the water tank full 3. Pull off chrome tip on the steam wand to expose the black plastic jet where steam comes out. 4. Place the tip of the syringe onto the tip of the black plastic steam jet on the machine. 5. Push the power button ON. 6. Turn the steam knob clockwise all the way until the pump starts. 7. Press the syringe onto the jet firmly to seal the connection, and simultaneously draw the plunger out. 8. Quickly, release the seal and eject the air in the syringe out (into open air not into the machine) 9. Repeat steps 7&8 until water draws into the syringe. 10. Go make yourself a cup of coffee and celebrate that you overcame the flaw in this machines design that renders most of them to the rubbish heap.

The Sirena portafilter is 58mm and the Barista portafilter is smaller at 53mm so the two are not interchangeable.

58mm is a fairly common size in portafilters however, so if you are looking for something different for your Sirena, there are options. Also the Sirena has a rubber disc and peg to function as a self-tamper, those can be removed so you can tamp your own grind and adjust it to your liking.

it sounds like you need a new group head gasket, or the group head gasket is not installed properly.
If it is a new machine, you probably just need to reseat the group head gasket. If it is a used machine, the gasket is probably worn, they need replacement every 6-12 months.
The Starbucks Sirena is made by Saeco, and is also called the Saeco Sirena.
You can find the group head gasket (brew head gasket), and any other parts from the following:
seattlecoffeegear.com

Here are a few videos of the machine in use:
http://www.youtube.com/SeattleCoffeeGear#p/search/3/6QlOKdAhElI
http://www.youtube.com/SeattleCoffeeGear#p/search/1/U8Lyomhq92Q

Sounds like the thermostat tripped, check the top of the boiler and reset.

The thermal fuse in my Starbucks Sirena Expresso Machine failed. You will know if it has failed if you unit doesn't turn on and/or your unit doesn't produce steam. This expresso machine is a double boiler unit and the thermal fuse is located in the steamer boiler (boiler closest to the top of the unit). The fuse is actually wedged into the steam boiler. Make sure the unit is unplugged. Remove the water reservoir then remove the 4 screws that hold the reservoir housing in place (you will need a torx wrench for 2 of the screws). Next remove the warming lid on the top of the unit by lifting it from the back. Remove the 4 screws that hold the metal upper cover in place. You may need to remove the 2 screws that hold the front panel in place to have enough room to loosen the thermal fuse fixing plate. Unplug the wires that plug into steamer knob control unit. Remove the protective cover to the steam boiler. Loosen the screw to the thermal fuse fixing plate. Remove the thermal fuse and replace with new fuse. Do not solder in the new fuse otherwise you may cause the fuse to fail due to the heat of soldering. The original fuse is a 233 Celcius and 15A. I purchased a thermal fuse from radio shack that is rated at 228 Celcius and 10A (http://www.radioshack.com/product/index.jsp?productId=2102788). So far it works fine. You can also purchase thermal fuses from http://www.goodmans.net/get_list_632_2.htm. For a schematic go to http://www.saecoparts.com/user/Sirena SIN 025RX explodeddiagram.pdf.

Check the thermostat or element on the top of the machine.

If it is this new, and you have followed all the usage instructions, return it to point of purchase for replacement. With the Starbucks name, it could not have been cheap. Re-read all instructions and try again. If still no-go, return it.

Sounds like you need to descale your machine

Read the manual under descaling

Here is a link to the manual