You're probably using too much water. Rice cooks primarily while sitting in hot water, not while its boiling. That's why the cooker switches to Keep Warm so quickly. The correct way to cook rice is to pre-soak the rice for about 30 minutes, drain to get rid of the excess starch, combine the rice and cold water and bring the water to a boil and turn off the heat and let it stand for 15-30 minutes. That's why*- rice cookers take 45 minutes or more.
No, the thermostat has failed. Call the manufacturer customer service and ask how much it costs to repair it
872 views
Usually answered in minutes!
×