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Posted on Sep 12, 2008

De Longhi DE220 De-Humidifier not collecting water

Hi,
Have just started re-using my De Longhi de-humidifier in the basement after a gap of a couple of years. It ran as before for about a week but now has suddenly stopped collecting water, no matter what percentage setting I put it on. It also doesn't give out warm air. There is still power and it will circulate air, but is not de-humidifying.
Does anyone know what the problem might be. Is there a heat element that could have failed?...
Regards,
John.

  • mmagne1 Sep 14, 2008

    I have the same problem. The unit was purchased last summer, ran for 1 season, then did not use for about 8 months. When I turned it back on, the fan works fine but the unit will not dehumidify.

    Does any maintenance need to be done before storing the unit?


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  • Posted on Feb 08, 2009
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Hi there - you have to vacuum the filter several times. You can pull it out of the back left hand side of the unit. Vacuum it several times, and then start the unit on the lower fan setting, at a humidity level of around 60%. It will kick in after a bit, and then you can start adjusting the humidity level to where you would normally use it.

Sometimes - after you have vacuumed the filter, it still doesn't work. I used my fingers to pick lint off the filter, and ran a BIC safety razor over it as well, to try and get more out of the filter. You can also wash the filter in warm water, and leave it to dry over night. Don't put it back in until it's completely dry.

This will work! Cheers... E

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