Toshiba Satellite L35-S2366 Notebook Logo
Posted on Sep 05, 2011
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Sound not working, Says no audio output device installed

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lilo smith

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  • Expert 92 Answers
  • Posted on Sep 05, 2011
lilo smith
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It;s due to the driver of audio device not installed on your pc go to this site and chose your model and operating system then download the driver good luck http://www.csd.toshiba.com/cgi-bin/tais/support/jsp/home.jsp?nav=Download

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  • Toshiba Expert 560 Answers
  • Posted on Sep 19, 2012
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Are you forget to install sound driver during installing operating system on your laptop? So first check that drivers are properly install or not. If it is not install, install it. If already installed, try to update it.

Still you are not getting any sound on your Toshiba laptop, so it also possible that the sound card is possibly dead. If the computer uses on-board sound (meaning there is no separate card with sound jacks on it), that is more problematic. That part on the board cannot be replaced without replacing the whole motherboard, normally. In either case, install a new sound card and use its jacks for audio.

Feel free get the reliable technical help at http://www.vtechsquad.com/toshiba-support/ for troubleshoot all kind of Toshiba laptop and desktop.

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Hi tamjidzaee ,

Please follow the below steps to solve the problem that you have mentioned :-

  1. Check if the sound driver has been installed in your system, you can check this by going in the control panel's sound and audio devices option , if you find all options disabled and it reads no playback devices and no recording devices, then you have no sound driver installed. Therefore in this case you would require to install your sound driver using your motherboard cd.
  2. If you see your sound driver is installed in the audio options of the control panel and you also see the sound driver's name , then you need to check the volume in the volume settings to check if it has not been muted accidentally , if it has been muted , then please un mute it and things should work fine.
  3. A good idea would be use a headset and plug it into your motherboard in the slot where the speakers output is received , mostly the green round slot.
  4. If you have a front head phone option then you can try using it as well, if the headphone or headset works fine, then we are sure about two , things that the driver is installed successfully and there is a sound output from the audio output slots.
  5. Now, when you have checked the sound via headsets then you need to make sure that you are connecting your speakers in the green slot or the same slot which is working for headsets, remember headsets can be used to check the output in the back panel of your cabinet as well as front panel of your cabinet.
  6. Also check if there is any fuse in your speaker which has blown up so that you can replace it and it would start working, check the power cables and confirm they are not properly connected.
If the speakers work fine , then it's all ok , but if they don't you need to replace the speakers by checking them with your friend's pc or any other audio output device.
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It is either that the device is bad or the driver not instal, first get the driver re-install. if this doest not solve the problem get a new sound Card
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You need the sound driver I assume for this laptop. If it doesnt match hardware perfectly then nothing will work.

Go to vendors site with your S/N and Model number to locate the exact sound driver.

Have you checked in control panel / sound speech / sounds & audio devices / click on "sounds" blind and see if any of the sounds can be activated by clicking the big black arrow. If greyed out then the driver is not installed.
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No Audio Output Device Installed
Some users have been experiencing problems with a "No Audio Output Device Installed" error when trying to play music, or when hovering the mouse over the speaker icon in the system tray. You may get a white X in a red circle to indicate this error.

Go to the device manager by pressing WINDOWS KEY + R to go to the run menu, and then run "devmgmt.msc".

attachment.php?s=d074f1b3c70781e9f502ecfeec63067c&attachmentid=21&d=1203095937
From here, select your malfunctioning audio device(s) and make a note of the driver name. Then, right click on it and select Uninstall. This will remove the audio drivers from your system.

attachment.php?s=d074f1b3c70781e9f502ecfeec63067c&attachmentid=22&thumb=1&d=1204215557
Once this is done, re-load the drivers for your sound card from the CD your manufacturer gave you with your PC or sound device. If you cannot find this, search for the driver on the manufacturers website using the driver name that has been written down. No Audio Output Device Installed
Some users have been experiencing problems with a "No Audio Output Device Installed" error when trying to play music, or when hovering the mouse over the speaker icon in the system tray. You may get a white X in a red circle to indicate this error.

Go to the device manager by pressing WINDOWS KEY + R to go to the run menu, and then run "devmgmt.msc".

attachment.php?s=d074f1b3c70781e9f502ecfeec63067c&attachmentid=21&d=1203095937
From here, select your malfunctioning audio device(s) and make a note of the driver name. Then, right click on it and select Uninstall. This will remove the audio drivers from your system.

attachment.php?s=d074f1b3c70781e9f502ecfeec63067c&attachmentid=22&thumb=1&d=1204215557
Once this is done, re-load the drivers for your sound card from the CD your manufacturer gave you with your PC or sound device. If you cannot find this, search for the driver on the manufacturers website using the driver name that has been written down.
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Please uninstall audio devices By right click my computer.> Properties> Hardware> Device manager. Download drivers from web site. install it , Will work fine.
Regards
Rafique
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windows key + R = open : devmgmt.msc
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