HP Photosmart C6380 All-In-One InkJet Printer Logo
Posted on Sep 04, 2011
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Hp photosmart C6380 Keep getting ink system failure, 0xc19a0036. I have tried turning power on and off. Unplugging printer. Leaving printer off for days and still continue to get the error message? Is this a common error and fixable or are we in need of a new printer?

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  • Posted on Sep 04, 2011
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Hi
Try following all the steps in the doc below - in particular make sure to clean the printhead
http://h10025.www1.hp.com/ewfrf/wc/document?docnam?e=c01458034&tmp_task=solveCategory&lc=en&dlc=en&c...

This should work.

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0xc19a0036
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Applicable error codes
This document applies to Ink System Failure error messages with any of the following codes:
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HP Photosmart C6380 and others



Hi

There there to much to tell you what to do but I found a link for you to see it will tell you what to do just click on the link it will take you there.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&lc=en&dlc=he&cc=il&lang=he&rule=6783&product=3655608
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Read full answer
Feb 21, 2010 • HP Photosmart C6380 All-In-One InkJet...
2helpful
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Printer wont print there is a message that says ink system failure please "turn system off and then on 0xc19a0036" we have done this many times but it is still failing to work. what to do?
Hi

There there to much to tell you what to do but I found a link for you to see it will tell you what to do just click on the link it will take you there.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&lc=en&dlc=he&cc=il&lang=he&rule=6783&product=3655608
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks
Read full answer
Feb 13, 2010 • HP Photosmart C6380 All-In-One InkJet...
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Hi


Thanks for using FixYa. To resolvethe issue of display of error Oxc19a0036 you’ll need to reset the printer andto reset it please follow the step-by-step procedure on the link---

Howto Reset Photo Smart Printers

Please do rate the solution andrevert for further assistance.


Thanks
Rylee
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Give this a try.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00489814&cc=us&lc=en&dlc=en&product=3560280
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This problem is impossible to troubleshoot by just typing in this little box. HP support has documentation on this problem for your model:

HP C6380 Ink System Failure

I hope this helps!
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Dec 27, 2009 • HP Photosmart C6380 All-In-One InkJet...
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Try this...

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&product=3560280&docname=c01458034
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