Question about Kenmore HE2 Plus Front Load Washer

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F-21 code several times. We clean the pump. Start again the rinse/drain and spin cicle, and now present sd code and later f-21 code. What we need to do.

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I have the manual for this machine. Under "Code 21" it says the following:
"F21" (Drain Problem) Select STOP twice to cancel the cycle. Unplug washer or disconnect power. Check the following: Is the drain hose kinked? Is the drain hose frozen? Is the drain hose clogged? Is the drain hose more than 96" (2.4 m) above the floor? Plug in washer or reconnect power. Re-select cycle and press START. If the problem remains, call for service.
For "SUDS" code, the following:
"SUD" (Suds Routine) When excessive suds are detected, a suds routine automatically starts. This routine removes extra suds and assures proper rinsing of your garments. "SUD" is displayed during rinsing to inform you that Suds Routine was activated. Use only HE (High Efficiency) detergents.
Here is some more information that may help you as well:
"F" Codes other than F20, F21 and F22 Select STOP twice to cancel the cycle. Select DRAIN & SPIN if there is excessive water in the washer. Re-select cycle and press START. If the problem remains, call for service.
I hope this is of some help to you, Please rate and comment, Thank You
Joe

Posted on Sep 04, 2011

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417 44152400 21 code reads e63 and machine not draining properly


Good Day,
Your washing machine is fully automatic?
the washing cycle is normal?
if yes do the same maybe it will help you.
for the fully automatic washing machine mostly have drain pump, please check the filter of your drain pump, how? remove the cup of your drain pump like a ordinary cup, screw it clock wise or counter clock wise.
Remove drain pump filter and clean it, some hair pins, cotton buds or coins or any small item that coz of clog up.
if your washing machine dont have drain pump ,but fully automatic check the drain motor if running or not? how? open the back cover for top loader washing machine only, select spin cycle and press start to see the drain motor running? the drain motor is like a small box with small wire to pull the lever of the drain to remove water inside, if the motor running or pull the lever of the water pipe but water still inside the washing machine, remove the drain cup or cover and clean it or check if have coin or cloth inside that coz of clog or water stuck,
if the drain pump or drain motor is weak this is will cause and long time draining or totally not running the drain pump or drain motor and its cause of totally stop the cycle of washing machine in rinse time or spin time, because all fully automatic washing machine, after washing cycle the drain pump or drain motor must be on, to remove water before start the next cycle. rinse or spin cycle.

check in the manual for the error code most of washing machine if the error code is in users manual its means its only minor problem,but if the error code is not in users manual its means you need to call an service technician to not waste your money or time if you do by your self.

Nov 01, 2013 | Kenmore Front Load Washer

1 Answer

I have been getting the Sd code and then F21 code during regular wash. I followed directions cleaning out white filter on bottom of machine and it did not help. So I followed directions for resetting the...


if the drain pump or drain motor is weak this is will cause and long time draining or totally not running the drain pump or drain motor and its cause of totally stop the cycle of washing machine in rinse time or spin time, because all fully automatic washing machine, after washing cycle the drain pump or drain motor must be on, to remove water before start the next cycle. rinse or spin cycle.
need to replace the part but dont try it if you dont have idea how to do.
call the technician for your safety and not to waste money.

Oct 30, 2013 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

My whirlpool duet will go through full wash cycle and when it get to rinse it does full rinse but light for spin does not go on and it doesn't spin it stays in spin cycle (no light on) but it does not...


Hi

This issue usually occurs due to kinked drain pipe, clogged drain filter or drain pump. First make sure that the drain is not clogged and remove clogs if present. If no visible lint is present then remove the lower front access panel to check the drain filter and drain pump for any clogs, you'll need to clean the drain filter and drain pump completely. Hope this helps... Please post back for any further assistance.
Daniel

Aug 28, 2011 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

When my cycle is done my washing machine read sd


Hello, W/D here.

Sd is the error code for suds lock. If suds are detected continuously by the pressure switch during the
drain or spin phases, the washer will fill 4 liters of water and during 5 minutes the unit will rest without tumbling, the water will be drained and it will try to spin or drain again. The SD code indicates the possibility of too much detergent being used. Run a rinse and spin cycle to remove detergent residue. Then run a normal cycle without detergent.
Items to check if it is occurring at the end of the cycle would be to check the drain line and waste outlet for plugging or kinks and check the wiring harness connections to the drain pump, pressure switch and CCU (Central Control Unit). It may be necessary to check and clean the drain pump filter.
Best regards, --W/D--

Feb 15, 2011 | Kenmore HE2 Plus Front Load Washer

1 Answer

F 21 is showing on the display and the machine wont start.


Hi

Error code SD means LONG DRAIN. This error appears when the drain time exceeds 8 minutes and the water valves turn off. After 4 minutes the "Sd" error will be displayed, and then 4 minutes later the F21 error code will be displayed. Press PAUSE/CANCEL two times to clear the display. Please Check the drain hose and make sure it is not plugged or kinked. If the drain hose if fine then unplug the washer and check the electrical connections at the pump and make sure the pump is running. Check the drain pump filter for foreign objects. To access the drain pump and filter remove the front kick panel and trace the drain hose to the bottom of the washer, drain pump would be located there. If you are not able to access it, then replace the back panel as well. Plug in washer or reconnect power. If the issue is still not resolved then you would need to replace the drain pump.
Hope this helps... Please post back if you need more information.


Daniel

Jan 10, 2011 | Washing Machines

1 Answer

HE2plus quits with 1 minute left. Tried the rins/drain/spin several times. Sometimes get F-21 code. Checked the drain. However, the impeller in the pump seems stiff to turn - could this cause the...


Hi

Error code SD means LONG DRAIN. This error appears when the drain time exceeds 8 minutes and the water valves turn off. After 4 minutes the "Sd" error will be displayed, and then 4 minutes later the F21 error code will be displayed. Press PAUSE/CANCEL two times to clear the display. Please Check the drain hose and make sure it is not plugged or kinked. If the drain hose if fine then unplug the washer and check the electrical connections at the pump and make sure the pump is running. Check the drain pump filter for foreign objects. To access the drain pump and filter remove the front kick panel and trace the drain hose to the bottom of the washer, drain pump would be located there. If you are not able to access it, then replace the back panel as well. Plug in washer or reconnect power. If the issue is still not resolved then you would need to replace the drain pump.
Hope this helps... Please post back if you need more information.


Daniel

Jan 10, 2011 | Kenmore Washing Machines

1 Answer

I cleaned the pump filter after getting sud error. now i get F 21 code.


Press the pause cancel button 2 times this should clear it. If it does not and the filter and drain hose are clear you will need to replace the pump.

F21 Fault Code Repair

LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.
NOTES:
After 4 minutes the "Sd" error will be displayed, then 4 minutes later the "F/21" error code will be displayed.
Press PAUSE/CANCEL two times to clear the display.

LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.
NOTES:
After 4 minutes the "Sd" error will be displayed, then 4 minutes later the "F/21" error code will be displayed.
Press PAUSE/CANCEL two times to clear the display.

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.


LONG DRAIN
If the drain time exceeds 8 minutes the water valves turn off.
NOTES:
After 4 minutes the "Sd" error will be displayed, then 4 minutes later the "F/21" error code will be displayed.
Press PAUSE/CANCEL two times to clear the display.

1. Check the drain hose and make sure it is not plugged or kinked.
2. Unplug washer or disconnect power.
3. Check the electrical connections at the pump and make sure the pump is running.
4. Check the drain pump filter for foreign objects.
5. Plug in washer or reconnect power.
6. If the above does not correct the problem, go to step 7.
7. Unplug washer or disconnect power.
8. Replace the pump.

Nov 03, 2010 | Whirlpool Duet 4.0 Cu. Ft. Steam Washer

1 Answer

F-21 error means What?


F-21=LONG DRAIN If the drain time exceeds 8 minutes the water valves shut down. After 4 mins the Sd(slow drain) error will be displayed, 4 mins later the F/21 error code will be displayed.
Press PAUSE/CANCEL 2 times to clear display

Probable cause/Proceedure
Drain hose plugged/kinked
unplug washer/disconnect power
check electrical connections to pump
and make sure pump runs
check drain pump filter for strings,sand etc
plug in washer If this dont work
replace pump.

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Dec 31, 2009 | Kenmore HE2 Plus Front Load Washer

1 Answer

F 21 error code I came down with 1 minute estimated time remaining, and it was still spinning with soap and water in the machine. I checked again 20 minutes later and the water and soap was still in...


"F21" is a long drain error code. This is most commonly caused by something obstructing the drain pump, or drain lines. The following link explains:

http://www.fixya.com/support/r1484065-f21_error_code_whirlpool_duet_kenmore

I would begin by checking the drain pump reservoir for small debris. You would be amazed as to what finds its way into these pumps. The link I provided also gives instructions on how to check the drain pump.

If you clear the drain pump and the problem still presists, verify all the drain lines are clear. If all these preliminary checks still result in an error code, more than likely the drain pump is damaged and requires replacement.

If you have any questions, or require additional assistance, please let me know. I hope this helps you.

May 29, 2009 | Whirlpool Duet GHW9150P Front Load Washer

2 Answers

Kenmore washer stopped with F21 error code


REPL/ YOUR PUMP F 21 LONG DRAIN .. MAYBE JUST NEEDS TO CLEANED OUT

Nov 29, 2008 | Washing Machines

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