Philips GoGear HDD1830 MP3 Player Logo
Posted on Sep 03, 2011
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Downloaded songs from bearshare to windows media player to gogear but wont play music on gogear vibe says drm license not available file not supported?

1 Answer

Curtis Sewell

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

  • Philips Master 7,482 Answers
  • Posted on Sep 03, 2011
Curtis Sewell
Philips Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Joined: Sep 25, 2009
Answers
7482
Questions
1
Helped
1942747
Points
24946

Hi catie0077...

Thats becausethe tunes that you download are probably Itunes, and Itunes has a DRM on all movies/music/music videos.
What that means is the music will only work when they are in Itunes or are on other Apple products,like Ipad,Ipod,etc.
You will need to convert those songs from ACC to MP3 or WMA before they will play on your MP3 player.
You can get a free file converter at the following webpage: http://formatoz.com/
Please take time to rate me

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Philips mp3 go gear, i can put songs on but then when i come to play it says media engine error.drm licence not available.

When the message 'Error' or 'License Issue' shows, it is referring to the DRM (Digital Rights Management) licences which are commonly found when downloading files. This is a method the music companies use to protect their music
2helpful
1answer

I dont no how to get itunes moviesand songs onto my player

Hi, How to Download Music to the Philips GoGear

The Philips GoGear Micro Jukebox is a portable MP3 player that plays MP3 files and WMA files and also displays photos. Download music, copy it to the GoGear player and enjoy your tunes everywhere you go.

Things You'll Need:

* Philips GoGear and USB cable
* Internet connection
* Online music download service
* Secure method of making online payments
* Windows Media Player software


Download music in MP3 or WMA formats. You can buy songs from many online sources. If you choose to buy from iTunes, be aware that you will need to convert them from the native iTunes format to MP3 files. The iTunes software will do this for you.

Import the songs to your Windows Media Player Library if they are not already there. Windows Media Player can be set to check for new files in certain folders each time it launches, so this might happen automatically.
.
Connect the Philips GoGear device to your computer with the USB cable and click on the "Sync" tab in Windows Media Player. Drag songs you want to copy to the "Sync list" on the right-hand side of the Windows Media Player window.

Click on the "Start Sync" button at the bottom of the list pane when you have all of the songs on the list. You should be able to check at the top of the list pane to see how much space is available on your MP3 player in order to make sure you have enough room.

Wait while the files transfer and then disconnect the player from your computer. You may have to click on "Safely Remove Hardware" in your system tray (usually on the bottom right corner of the screen) depending on your computer.

Have a nice day..
1helpful
1answer

On all tracks when i press play i get message ''media engine error! drm license not available'' i have a gogear sa1942

Your song (.WMA) are copy protected by 'Microsoft Windows Media digital rights management (DRM)' and appears to be requesting a license key which needs to be loaded to your player.
Solution:
- Media Player will automatically load those licences keys to your player for your authorised music/media files.
- Alternatively, remove DRM (for song that you own ...) by some third party means software (including burning them on CD with appropriate options)
- Use alternative songs encoding (such as .mp3) that do not this protection.
3helpful
1answer

Media engine error! DRM License

These songs must have been purchased online. Itunes, or many online MP3 stores do this to prevent piracy. The songs can only be played on the PC that purchased them. Either buy the music from a DRM free site or find a DRM ripper, which maybe illegal in some locations.
23helpful
2answers

Philips 8gb Gogear SA3085/02 -"DRM License not available"appears

In your Windows media Player go into tools and select options. Select rip music and untick copy protect music. The music you have in WMP wont work. you will have to put them in again after you made the changes. Hope this helps
18helpful
3answers

Drm license not available when i was trying to listen to my mp3 it wont let me listen to any type of song.

You need to plug your mp3 into the computer you downloaded your music from to sync it up. Go to that website and if you dont get a pop up asking if you want to sync your device. You should do this at least once a week.
0helpful
1answer

Dosn't let me play my songs

The songs have a DRM license that the mp3 player doesn't like - the songs could have a fixed-term license (which means they expire). Download only songs in mp3 format and you won't have that problem.

-Tha Mp3 Doctor
2helpful
1answer

MY SANSA WONT SYNC SONGS..

The songs are in the wrong format - they need to be stripped of their DRM license (illegal) or converted to mp3 format.  The best, most legal way to do this is to redownload the songs as an Mp3 file, or re-rip your CD's in Windows Media Player in Mp3 format.
these problems occur because the user is trying to download a song format that the player does not recognize. Every music file is in a certain format. The most common music file formats are Mp3, WMA, AAC (iTunes), WAV, RA, etc.  In addition, every file format type is in a certain bitrate, size, etc.  By far the most common issue is that the music file contains a license or copyright (especially with WMA or AAC file formats).  Each Mp3 player only recognizes a certain number of these formats. Every Mp3 Player is different. You will have to check your Mp3 player’s product specifications (specs) or user’s manual to find out which formats your particular Mp3 player recognizes. When you try to download or sync the wrong file format, you will get one of the errors that I mentioned above.   If you want to know what file type you have, then you must find the location of the individual music file on your computer, right click the title of the song, and select the option “Properties” from the menu.
Mp3 player product documentation is not straightforward.  If a player supports only non-protected WMA files, it will merely say that it supports WMA – it will not tell which type of WMA it supports.  A player that supports DRM-protected WMA’s will usually indicate such on the box (usually with a Windows Plays For Sure logo – which is actually an ironic misnomer).  DRM stands for Digital Rights Management, and it is a type of licensing system for WMA files.  It is used extensively by mp3 player music services such as Bearshare, LeapFrog, Napster, and others.  Not all DRM licenses are created equal – there are licenses with “play rights,” burn rights,” and “transfer rights.”  Play rights mean that you can only play the song on your PC – it will play fine on your computer, but it will not play in your mp3 player even though it appears to transfer.  Burn rights mean that the song can be burned to CD.  Transfer rights mean that the song can be transferred onto an mp3 player that supports DRM-protected files.  Then, there are unlimited licenses and limited licenses.  Limited licenses only allow you to play a song for a certain length of time. You would have to pay extra to continue using the song after that trial period is over – the time length ranges from a few days to several months or longer.

-Tha Mp3 Doctor
0helpful
1answer

Strange

There are a few different possibilities.

1)Your subscription to your digital music service such as Napster, etc has expired. Sorry - unless you renew your subscription, you will not be able to play these songs again.
2) Your songs have DRM-encryption on them. To check and see, right click on an individual song name in Windows Media Player, and click on "License" or "Digital Rights"; if the affected songs have DRM encryption, then get DRM-removal software.
3) Your songs do NOT have DRM-encryption on them. In this instance, follow the procedure for item#2, except click on the link in the License or digital Rights tab that says "acquire license" (make sure you are connected to the internet first).

-Tha Mp3 Doctor
3helpful
2answers

Philips Gogear 1GB - File format not supported

There are a few different possibilities.

1)Your subscription to your digital music service such as Napster, etc has expired. Sorry - unless you renew your subscription, you will not be able to play these songs again.
2) Your songs have DRM-encryption on them. To check and see, right click on an individual song name in Windows Media Player, and click on "License" or "Digital Rights"; if the affected songs have DRM encryption, then get DRM-removal software.
3) Your songs do NOT have DRM-encryption on them. In this instance, follow the procedure for item#2, except click on the link in the License or digital Rights tab that says "acquire license" (make sure you are connected to the internet first).
Not finding what you are looking for?

200 views

Ask a Question

Usually answered in minutes!

Top Philips Audio Players & Recorders Experts

 Grubhead
Grubhead

Level 3 Expert

5755 Answers

SmartAviator
SmartAviator

Level 3 Expert

1124 Answers

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Are you a Philips Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...