Tomtom via 160 new user & does not know how to use

Hi Peter,
Happy new year!
Click on the link below to download the tomtom via User Guide.

download.tomtom.com/open/manuals/vialive/refman/TomTom-Via-LIVE-en-GB.pdf

Also learn more about your product from this link:
www.tomtom.com/en_au/products/car-navigation/via-220-australia/#tab:specifications:compatibility-downloads

Hope this helps.Thanks!

There should be a small button behind the headphone connector above the memory card slot. Use a small object (small screwdriver, clothing pin, toothpick, etc) and press down on it.

You may also download the manual via the TomTom website:

http://us.support.tomtom.com/app/home

Then go to "Manuals & user guides" enter your device model. It should bring up the manual or a similar model of it.

download.tomtom.com/open/manuals/via/refman/TomTom-Via-en-GB.pdf

I was also unable to get TomTom Home to recognise my VIA 160. I called TomTom Support and was advised that there was a programming issue with TomTom Home and it was being addressed. They advised I would receive an email notifying me when the Home Application had been updated to allow connection with the VIA 160. At 21 February, I still have not heard anything back from TomTom and have not checked to see if an updated version of Home is available. If there is, hopefully the new version will work with VIA 160.. JT

There is no downloadable manual for the VIA 160 on the Tomtom web site yet.

However, install the Tomtom HOME software package available HERE on a PC. A link to an on-line manual is on the second menu page.

TomTom has them available for download on their site:
http://download.tomtom.com/open/manuals/one/ttone_manual.htm

It is a good thing that TomTom more or less functions like a computer. Start with downloading the TomTom home from TomTom website.
Then follow the link below.
http://us.support.tomtom.com/cgi-bin/tomtom_us.cfg/php/enduser/std_adp.php?p_faqid=7954&p_created=1194036534&p_sid=lhLt3NZj&prod_lvl1=&prod_lvl2=&cat_lvl1=&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9MTI2LDEyNiZwX3Byb2RzPSZwX2NhdHM9JnBfcHY9JnBfY3Y9JnBfcGFnZT0xJnBfc2VhcmNoX3RleHQ9bmV3IG1hcA**&p_li=&p_topview=1
Then comes the tricky part. If you are in US or Canada, you will see that the new map will not install properly. Reason? not enough space in your Tom Tom for 2 maps simultaneously.
Solution : Connect the GPS to computer via USB cable . copy every thing to a folder in your computer. Make a second copy as a precautionary method. Now go back to the GPS (drive) in the file manger. (delete the maps-USA-Canad-Mexico folder. This is an example, if you are from a different country find the map folder and delete it. ) You will see that you have freed approximately 1.6 GB space. Go back to TOMTOM home and use the latest map guarantee feature. This time around you will see that the map updates completes without failure.
Check it out by driving around through some roads you know.
Good luck

Might be too simple but did you manually turn on the TomTom?

You definitely need software and maps on an SD card. The TOMTOM will not work without a card inserted. The card will contain MAPS , Map authorisation codes ( to show they are genuine TOMTOM maps bought and paid for ) , POI ( points of interest ), GPS fix data , voices ( for spoken navigation ) etc etc etc. ....................
PLEASE NOTE , TRYING A CARD FROM ANOTHER TOMTOM is very unlikely to work. Each card has an authorisation code that is generated via an algorithm inside each TOMTOM and is device specific.
However , trying a card from another tomtom might produce a diferrent result but still not work , at least this might prove that the tomtom is working OK before you rush out and buy a tomtom card.