Posted on Sep 01, 2011

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Hi Just wonder if you could help me i have a lexmark x3480 it has suddenly decided to display cover open and is not switching off at the control panel. The cover is not open and sits flush what is it trying to say ?

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Anonymous

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Posted on Sep 26, 2011

Anonymous

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It could either be due to a stuck cover sensor or the cartridges in your printer. Please follow the steps below to fix the problem:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

Note: If the carrier does not automatically move to the center, turn off the printer/unplug the printer from the power source and then slide the carrier to the center.

3. Remove both cartridges from the carrier.

4. Close the printer cover.

5. Rebrick (pull out the power supply, black box where the power cord is plugged in at the back of the printer, and put it back after 30 seconds).

6. When the printer turns on, reinsert one cartridge first.

7. Close the printer cover and check for any errors.

8. If no error appears, reinsert the other cartridge. Close the printer cover.

9. Replace whichever cartridge is causing the error to appear with a new cartridge.

If problem continues, please contact Lexmark Technical Support Center for additional assistance.

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