Kenmore refrigerator model 363-58572892 side by side refridge/freezer. Water is appearing on floor in fron of freezer side. Appears to be coming from ice maker. Crack in cce mold? Clogged drain? filling too much water?

Gene,

There is a layer of ice under the lowest basket. There is also ice marks on the inside center of the door (outer side of shelves. No ice on side walls and the ice maker itself looks clean. We got home from vacation a couple of weeks ago and turned our well back on and started the ice maker (dropped the bar) and for two days, no ice. Then small crescents, then larger, then it seemed normal. Then we started to notice the water on the floor. The "fingers" inside the maker are pointed up, about 10:00 position. That seems normal. I though maybe some setiment from the well got into the water line and when we then started getting ice, I thought water pressure had worked it free. But the water on the floor is confusing. The puddles are getting progressively bigger too. I did check the ice mold and it looks crack-free.

Maybe this is too much information but since you aren't looking at the unit, I wanted to be thorough. I just don't want to go out and purchase a water inlet valve if that's not the problem. Could the drain tube be an issue?

I have already paid for the chat service, just so you know. I'm a true believer in Fixya.com and am glad to pay for the advice. You guys helped me with a Kenmore dryer problem a while back and the experience was pure poetry!

Thanks.

Rich Gene, There is a layer of ice under the lowest basket. There is also ice marks on the inside center of the door (outer side of shelves. No ice on side walls and the ice maker itself looks clean. We got home from vacation a couple of weeks ago and turned our well back on and started the ice maker (dropped the bar) and for two days, no ice. Then small crescents, then larger, then it seemed normal. Then we started to notice the water on the floor. The "fingers" inside the maker are pointed up, about 10:00 position. That seems normal. I though maybe some setiment from the well got into the water line and when we then started getting ice, I thought water pressure had worked it free. But the water on the floor is confusing. The puddles are getting progressively bigger too. I did check the ice mold and it looks crack-free. Maybe this is too much information but since you aren't looking at the unit, I wanted to be thorough. I just don't want to go out and purchase a water inlet valve if that's not the problem. Could the drain tube be an issue? I have already paid for the chat service, just so you know. I'm a true believer in Fixya.com and am glad to pay for the advice. You guys helped me with a Kenmore dryer problem a while back and the experience was pure poetry! Thanks. Rich

Morning Rich, I too am a true believer of FIXYA and for every answer i am paid for,i answer more in the free section. I want to thank you for being very through in what your experiencing with your water leak..all we have to to diagnose a problem by email is based on what you(the asker) tells us since we are not able to see in in person. Now then it sounds to me like a combanation of problems..the layer of ice under the basket in the freezer is a sure sign of a blocked defrost drain,however that would only leave a small puddle under the freezer door once every couple days (since it only defrost every couple days) a constant leak would very likely be from a water valve..now as i suggest to clear the blocked drain the proper way to do it is pull the ref. out and remove the drain line from behind and clear it and exactly where the drain line is in the rear the water valve is very close by in the rear and while removing that drain line it should be very easy to see if the water valve has a pin hole in it and spraying water all the time,i do think sight unseen now that may be the case since only a small amount of water would leak out the freezer door and a constant growing puddle would be from a leaking water valve. So when cleaning the drain line to prevent the ice/water build up under the freezer basket look at the water valve for a mist out of it..typucally when the valve does leak it will be a pinhole and be a realitive small yet very noticable leak/spray. Good luck GENE Morning Rich, I too am a true believer of FIXYA and for every answer i am paid for,i answer more in the free section. I want to thank you for being very through in what your experiencing with your water leak..all we have to to diagnose a problem by email is based on what you(the asker) tells us since we are not able to see in in person. Now then it sounds to me like a combanation of problems..the layer of ice under the basket in the freezer is a sure sign of a blocked defrost drain,however that would only leave a small puddle under the freezer door once every couple days (since it only defrost every couple days) a constant leak would very likely be from a water valve..now as i suggest to clear the blocked drain the proper way to do it is pull the ref. out and remove the drain line from behind and clear it and exactly where the drain line is in the rear the water valve is very close by in the rear and while removing that drain line it should be very easy to see if the water valve has a pin hole in it and spraying water all the time,i do think sight unseen now that may be the case since only a small amount of water would leak out the freezer door and a constant growing puddle would be from a leaking water valve. So when cleaning the drain line to prevent the ice/water build up under the freezer basket look at the water valve for a mist out of it..typucally when the valve does leak it will be a pinhole and be a realitive small yet very noticable leak/spray. Good luck GENE