Question about Panasonic DECT 517 Cordless Phone

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My phone works, but it doesn't ring! - Panasonic DECT 517 Cordless Phone

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  • Anonymous Nov 12, 2007

    dont know what can be changed

  • Anonymous Nov 30, 2007

    My vtech i5871 has same problem.

  • fulanodetal Dec 05, 2007

    My GE 900 MHz Cordless Phone was working fine, from one day to another it stoped ringing. When I press the keys the sounds of them can be heard, but not the ring of a call.

  • Gatjohn Dec 08, 2007

    My GE 28112EE2-A has also suddenly stopped ringing when a call comes in.Everthing else works. Need help


  • Anonymous Dec 09, 2007

    phone works but has stopped ringing

  • Anonymous Jan 17, 2008

    KX-TGA560B... We bought a set of 4 handsets with one base unit. Phones 2, 3 and 4 ring very quietly even with the ringer volume set to highest. I have read the manual looking for a troubleshooting tip. No suggestions are available in the manual. The panasonic website has nothing more to offer other than to refer you to a business that can do repairs on their phones. The phones ring so quietly that you cannot hear them at all if there is any other noise in the room, even if you are holding the phone in your hand. Phone number 1 usually sits in the base unit and it still rings loudly. This sounds like a manufacturer defect. Will try taking apart one of the phones to see if I can find a problem.

  • MarcCohen Feb 27, 2008

    My Panasonic KX TG2382B phone used to ring and now it doesn't. The handset says the ringer is off and I can't figure out how to turn the ringer on.

  • Intertel GLX Mar 19, 2008

    Inter-Tel Intertel GLX Executive Phone stopped ringing when electricity went out. System reset without the ring.

  • Anonymous Mar 27, 2008

    I have checked all the ring settings: Volume, Tone and nothing seems to work. The phone works fine but I just can't get it to ring.

  • lil_babey_c Apr 07, 2008

    My 2.4 GHz model no. 21018GE3-A phone keeps saying do not disturb and so the ringer is not working and i've looked through the menu and checked the ringer i just need help if anyone knows.

  • sndiaz May 10, 2008

    I've re-set the handset back to default settings. The base is not set to "Do not Disturb" but the phone still won't ring. The caller (me from my cell phone to test) can hear the phone ringing but it actually isn't...WHAT the Heck!?!

  • maryfl May 12, 2008

    it show that the ringer is off but can't find how to put ringer back on? Seems to have amind of it's own. I am not impressed with this phone at all. Thanks.

  • suzanneku May 12, 2008

    I cannot get the phone to ring I see the flash light up and that's the only way I know some one is calling. I am using a digital line from TW cable but handset locator works fine. it rings the handset.

  • Amy2295 Jun 10, 2008

    My phone only shows who is calling but it doesnt ring. We called customer service but they didnt do much either so if someone could please help

  • Anonymous Jun 16, 2008

    My phone only shows who is calling but it doesnt ring. We called
    customer service but they didnt do much either so if someone could
    please help

  • Anonymous Jun 19, 2008

    My fixed phones do not ring when someone calls and my answering machine does not pick up since about 10 AM this morning. I can call out and receive incoming calls (I used my cell phone to check this) but none of my phones ring (i have 3 phones in the house). My DSL works.


  • norsedog Jul 18, 2008

    Neither of my two phones rings with incoming calls, and the answering machine doesn't work either. I went through every page of the instruction booklet and changed settings but nothing will get the phones to ring or the machine to answer. I think the base unit is broken. I am very disappointed with this $80 product!

  • drburd01 Aug 07, 2008

    You can call in to my number and there is no indication on my end that a call is coming in. I can get a dial tone and call out all day long.

  • ala6161 Nov 17, 2008


  • Anonymous Jan 07, 2009

    My two phones stopped ringing yesterday after years of good service.
    Have dial tone and can receive and make calls fine.
    Tried a non-wireless phone and connected it to the "first jack" coming into the house. Doesn't ring either but, works fine as above.

  • jrbmallory1 Jan 11, 2009


  • Anonymous Jan 25, 2009

    Pooh and friends phone; demo button works and we can receive and send calls, but we have no standard or animated ring. Help!

  • semisweetfor Feb 21, 2009

    i just bought a GE cordless phone it has dial tone and i can make calls but when u try calling the phone it does not ring and i have the ringer setting on and the volume is on high what do i do?

  • Anonymous May 11, 2009

    my phone works fine, same as usual, EXCEPT it will NOT RING, seriously I have tried to get all bars and call it and it just wont ring, whats wrong? is it my phone?



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There's a "do not disturb" button on the cradle. If it's red, your phone won't ring.

Posted on May 03, 2008

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Check the volume adjustment,put it to max.

Posted on Jun 28, 2007

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On the Sony IT-B3 phone, the "ringer" is a wafer "Sonalert". It's a disc about the diameter of a quarter, and it's connected to two wires (one red and one black). These wafer Sonalerts are sensetive to moisture (humidity), and will frequently become faulty. It's easy to test (to confirm if it's the problem). Disconnect the two wires (red and black) from it (use a soldering gun or low-heat soldering iron). Be careful, because too much heat will damage the wafer Sonalert. Then get a 1.5 volt battery (a AA or AAA is ideal). Attach two short wires to either side of the battery. Touch the two contacts on the Sonalert with the wires. If you don't hear a scratching (hiss) sound, then reverse the wires on the contacts. If you still don't hear a sound, then the Sonalert is bad and needs to be replaced. You will most likely be able to find one at Radio Shack or most other electronics parts stores. Be sure to take the original one with you so that you can get an identical match.

Posted on Jan 03, 2007

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Also ive heard it said that if there are too many phones in your house it may cause this problem    try disconnecting some of them and see if this works

Posted on Jan 27, 2008

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My guess is The bell wire is not connected up to the master socket, see diagram for correct conections:- If you only have two wires in the extension wiring, then the solution is to replace the extension socket with a master socket. best of luck

Posted on Mar 20, 2006

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I think u need 4 wire telephone cable from telephone to socketo.............regards

Posted on Mar 09, 2007

  • Imurfoneguy Sep 24, 2010

    If you have a landline phone plug that into the Demarc either inside/outside of your house, if you dont know what that is, its a grey box and you will see customer service side. Get a phillips screwdriver and open that side up and plug your phone in. If it doesnt ring there, your phone company has to fix the problem.


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I have this problem also. If I push a button on the phone when I know it is supposed to be ringing, it will "wake up" and start ringing! I haven't figured out why yet, but it should illiminate the wire connection suggestion.

Posted on Mar 07, 2007

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I also have this problem! I have a siemens euroset 2020 that it doesnt ring and a panasonic kx tga110ex that it rings ! what can i do?

Posted on Dec 11, 2014

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When I installed this phone, I plugged it in to the phone connector line that I had used for my old phone, one with four wires behind the plastic plug - a standard phone to wall line with identical clip plugs at both ends.

I found that the phone did not ring, and also that the answering machine did not pick up - it had worked at first, but then stopped.

I went back to the Vtech box, which contains a phone connector line that appears identical to the one I already had, except that it seems to have just two wires in the plug. When I plugged in that line (that came with the phone), it worked.

Whether it will still work tomorrow is another question.

Posted on Jan 02, 2009

  • Brett Duxbury
    Brett Duxbury Dec 28, 2014

    was your phone socket connected to another phone . Sometimes the capacitor in the first phone is shared by two wires to the second phone connection. This was done to stop the first phone tingling when the other phone was dialing a phone number. In the dark old days of telephony decadic dialling was the rage and n simply terms this used breasking the phone connection to signal the number dialed. N ow back to the present most phones use multi tone frequency signalling. If the first phone is an older phone it min the circuit and the new phone plugged in may not be wired to share out a capacitor. No capacitor means no ring tone gets to the ringer. ot have a capacitor newer phone then the capacitor may not be


Older BT telephones use a four wire phone lead , but almost all newer phones use two wire phones using a two wire lead do not require a phone lead a lot of phones have a ringer on off on the base of phone make sure the switch is not off

Glen Manager Auckland Telephone services

Posted on Jul 16, 2008

Wiring shmiring.. simply turn up the volume. A button that looks like this ^ on the left side of the number pad.

Posted on Nov 22, 2007

Try trning it off then back on again

Posted on Mar 11, 2007

Hi, replace the ear piece and that should solve the problem.{for in coming calls}

Posted on Feb 03, 2007

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