My Sansa Express Music Player shows mulfactioned error

Having gone over a month without a response, I assume the suggested reset solved the problem.

Normally your Sansa Express would show up as "Sansa Express", which would indicate that it is in MTP mode. The Sansa Express doesn't supply a menu option to switch to MSC mode, which would cause it to show up as a "removable disk". Apparently your Sansa Express has somehow switched to MSC mode. MSC mode is necessary for upgrading firmware, in which case it's called "recovery mode", and it's possible that some combination of key presses (usually involving holding down the power/hold button) put it into this mode.

If you double-click on "removable disk (K:)", do you see a Music folder? If so, is there anything in the Music folder?

Make sure the songs that you put on are in a format compatible with your player.

If they are not compatible they will not show on the screen or play....

I downloaded and reinstalled the latest version of media player form windows. problem solved. thanks anyway.

Trent

Not sure but it could be dead, but dont worry till you do a hard reset by pressing and holding down the "select(Square button)"and "volume up" buttons.

I just got mine today and been looking through the sandisk forum.

Hope that helps bye :)

this sounds like 3 problems
1 battery power
2 upgrade software back up files
3 corrupted files

my sansa express mp3 player will not work

Review: Sandisk Sansa e260 mp3 player - Personal Computer World try there downloads and there solution hope this helps

Go to the Sandisk website. After that, look up your mp3 player model. Hit Ctrl+F and look for firmware. Follow the instructions. It worked for me.

Hi I have just bought a Sandisk Sansa M250, we loaded som music on it and it lasted 2 hours, then it the message came "Not enough space for music DB please free 8 MB". I couldnt even go in to the menu. I contakted Sandisk.com and 24 hours after they came up with an answer. If it's currently frozen, hold down the power button for 20 seconds in order to soft reset it. Let's try to format the player (THIS WILL ERASE ALL FILES FROM THE PLAYER). Plug it into your computer, then open My Computer, right-click the drive associated with the player, and choose Format. It may give you a choice of file system, if so, choose FAT (it may only let you choose FAT32, which is fine). Now click on Start and it should format the player. If not already done, please also update the firmware from this link: http://www.sandisk.com/Retail/Default.aspx?CatID=1368 The 20 seconds on the power button didnt work, but the formation did. Hope this helps. //Cadmann Please bear with my english